Andrew Ashby

Andrew Ashby Email and Phone Number

Fire Starter - Coach - Motivational Speaker - Trainer @ Ribbon of Life
Andrew Ashby's Location
Greater Cardiff Area, United Kingdom, United Kingdom
Andrew Ashby's Contact Details

Andrew Ashby personal email

Andrew Ashby phone numbers

About Andrew Ashby

After a long and, by all outward appearances, successful career, I found myself resorting to increasingly unhealthy measures to combat stress, lack of purpose and conflict with my values. Over eating, alcohol dependency and self medicating whilst wishing away my most valuable commodity, time. Then, in a moment of clarity (or perhaps sheer desperation), I decided to start volunteering as a Samaritan. Since that turning point, I haven’t looked back, choosing instead to embrace a more purposeful life filled with genuine service and fewer questionable coping mechanisms.Now living a life that feels right, my genuine passion is to help others find their purpose. With a knack for storytelling and a unique blend of humour and insight, I engage audiences with my journey from the edge of burnout to a place of balance and fulfilment. I know first-hand that it's never too late to make a change – even if that change starts with simply answering the phone and lending an empathetic ear.I am a member of the Association for Coaching, have a BSc in Management Science from Loughborough University and an MBA in the Circular Economy from Bradford University.

Andrew Ashby's Current Company Details
Ribbon of Life

Ribbon Of Life

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Fire Starter - Coach - Motivational Speaker - Trainer
Andrew Ashby Work Experience Details
  • Ribbon Of Life
    Founder
    Ribbon Of Life Sep 2022 - Present
  • Vibrant Energy Matters
    Head Of Operations
    Vibrant Energy Matters Feb 2023 - Apr 2024
    Blackwood, Gb
  • Kohler Mira Ltd.
    Customer Experience Director
    Kohler Mira Ltd. Jan 2019 - Sep 2022
  • Screwfix
    Director Of Customer Operations
    Screwfix Jan 2014 - Dec 2018
    Yeovil, Somerset, Gb
  • Home Retail Group Plc
    Head Of Contact Centre
    Home Retail Group Plc Sep 2011 - Jan 2014
    Milton Keynes, Gb
    Leading a high quality customer services operation across different brands within the Home Retail Group.
  • Vax
    Head Of Customer Service (Interim)
    Vax Jun 2011 - Aug 2011
    Droitwich, West Midlands, Gb
    Acts as the 'voice of the customer' across the Vax business, ensuring flawless execution of the service vision. Balancing commercial and employee and customer objectives. Delivers against strategic and operational objectives
  • Everything Everywhere Ltd
    Head Of Site
    Everything Everywhere Ltd Nov 2008 - Jan 2011
    London , Gb
    Head of Site for Greenock contact centre with c. 1,000 employees dealing with Retentions, B2B, Consumer, Collections, Technical and Sales calls.
  • T-Mobile Uk
    Sales Manager
    T-Mobile Uk Sep 2004 - Nov 2008
    Customer retention contact centre. Developed and motivated up to 300 FTE. Developed sales through service culture. Created exceptional employee engagement and customer experience.
  • British Gas
    Channel Development Manager
    British Gas 1997 - 2004

Andrew Ashby Skills

Customer Experience Management Team Management Strategy Contact Centers Operations Management Customer Satisfaction Change Management Team Leadership Performance Management Outsourcing Leadership Customer Retention Coaching Employee Engagement Call Centers Customer Service Stakeholder Management Forecasting Sales B2b Call Center Process Improvement Telecommunications Business Process Improvement Account Management Business Transformation Project Delivery Business Analysis Recruiting Cross Functional Team Leadership Crm Business Planning Training Vendor Management Time Management Service Delivery Program Management Workforce Management

Andrew Ashby Education Details

  • Loughborough University
    Loughborough University
    Management Science
  • University Of Bradford
    University Of Bradford
    Circular Economy
  • Stanwell Comprehensive
    Stanwell Comprehensive

Frequently Asked Questions about Andrew Ashby

What company does Andrew Ashby work for?

Andrew Ashby works for Ribbon Of Life

What is Andrew Ashby's role at the current company?

Andrew Ashby's current role is Fire Starter - Coach - Motivational Speaker - Trainer.

What is Andrew Ashby's email address?

Andrew Ashby's email address is an****@****ile.com

What is Andrew Ashby's direct phone number?

Andrew Ashby's direct phone number is +4433301*****

What schools did Andrew Ashby attend?

Andrew Ashby attended Loughborough University, University Of Bradford, Stanwell Comprehensive.

What skills is Andrew Ashby known for?

Andrew Ashby has skills like Customer Experience, Management, Team Management, Strategy, Contact Centers, Operations Management, Customer Satisfaction, Change Management, Team Leadership, Performance Management, Outsourcing, Leadership.

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