I lead Pre-Sales and Solutions Engineering initiatives at Bricz, acting as a bridge between technical supply chain solutions and customer needs. With a background as a Solution Architect and Implementation Manager, I have designed, configured, and implemented a variety of supply chain solutions while also developing custom applications from the ground up. This hands-on experience allows me to bring deep technical expertise to the Pre-Sales process, ensuring that Bricz tailors its approach to meet each client's unique requirements and objectives.

Directed customer facing projects in collaboration with Product, Development, Sales, and Customer Success departments to scale Middle Market accounts to Enterprise level operations, through software development and supply chain best practice consulting.Managed a team of direct reports consisting of managers, senior consultants, and architects focused on implementing the Deposco WMS across SMB, Middle Market, Enterprise, and 3PL segments to optimize customer fulfillment and integrate additional systems to empower omnichannel operations. Executive sponsor to the organization's Mid-Market implementation and continuous improvement projects. Drove customer on-sites in the sales cycle and expansion initiatives to build client partnerships and ensure professional services pipeline.

Managed a team of senior consultants and architects in implementing Deposco WMS solutions for various clients across SMB, Middle Market, 3PL, and Enterprise sectors.Oversaw integration design between WMS and ERP systems, including Oracle NetSuite and SAP B1, ensuring seamless connectivity and operational efficiency.Coordinated with Product and Development teams to prioritize and address client feedback, driving the development of future enhancements for the Deposco WMS platform.Facilitated training and mentoring for junior consultants to elevate team capabilities and ensure successful project outcomes.Provided WMS solution architecture expertise to design and implement scalable and efficient warehouse management systems tailored to client needs.Developed and maintained WMS configuration documentation, ensuring alignment with client requirements and best practices.Conducted solution design workshops and training sessions for clients, ensuring a thorough understanding of WMS functionalities and capabilities.

Executed as functional and technical lead to identify client operational bottlenecks and implement Deposco WMS software solutions for over 10 clients across the SMB, Middle Market, 3PL, and Enterprise sectors.Successfully drove multiple large-scale WMS implementation projects, resulting in significant improvements in client operational efficiency. Established strong client relationships through consistent delivery of high-quality solutions and proactive engagement throughout project lifecycles.Developed API and integration touchpoints for MHEs (AutoStore, Cubiscan, conveyance systems, putwall) as an API/Integrations SME.Led integration design and implementation for various Marketplace systems, including Shopify, Amazon, Magento, eBay, and BigCommerce.Collaborated with Product, Development, and Customer Success teams on internal projects to assess roadmap items and build enhancements for the Deposco WMS platform.

Provided leadership and guidance to both Capgemini and client procurement SCM teams throughout the entire project life cycles for ERP migration projects with GE Electric, Suez Water, Office Depot, and Zebra. Created internal documentation (Confluence) and ticketing system (JIRA) to streamline communication and task tracking between functional and off-shore team members. Worked closely with off-shore technical developers to build customizations and configurations within the Oracle platform. Created standardized UAT trackers and Cut-Over Checklists to streamline client validation and testing for Go-Live readiness.Implemented an AI photo/document recognition tool to automate invoicing within the Oracle Accounts Payable module.

Built regression and data models to provide demand and forecasting metrics to plan for peak season and inventory levels.Analyzed 10+ years worth of employee data to statistically analyze and determine the biggest cause of employee turnover.Designed a new order classification process that increased efficiency by roughly 25% for multi-line, an order consolidation area where orders of multiple items are optimized to ship in one container. Used warehouse simulation tools to replicate picking operations and consulted on optimal pick path and pick-face vs reserve storage layouts.

Implemented a new inventory model to prevent holding excess inventory and save potentially approximately $210,000 per quarter on just one SKU, while maintaining a 98% service rate. Conducted regression analysis to identify preferred carries/routes in the supply chain, significant factors causing variability within the supply chain, and obtain more accurate lead-time estimations on shipments. Client deliverable included a lead-time dashboard to monitor end-to-end supply chain lead times from manufacturer overseas to DC to hospital/buyer. Dashboard enabled employees to implement changes to inventory levels based on variability in the supply chain.

Worked closely with Shell gas station owners to analyze demand and inventory data to generate performance reports and identify potential pricing strategies in a competitive market. Created a new excel based application to allow gas station owners to manage product distribution and review financial statements.

Shadowed and worked with consultants tasked with developing and implementing new procedures to aid small and medium sized businesses make investments and assess marketing opportunities in the U.S government sector. Developed a report designed for new potential clients, outlining the purpose of the organization and discussing topics such as market research and analysis, business proposals, and sales channel strategies.