Andrew Bignall

Andrew Bignall Email and Phone Number

ICT Service Manager / Service Delivery Manager at Australian Government
Andrew Bignall's Location
Greater Brisbane Area, Australia
About Andrew Bignall

With over 13 years of practical work experience and training in telecommunications, account management and service delivery, I offer expert advice and quality customer service that delivers results and exceeds expectations. I am able to perform effectively as a part of a team, working closely with key stakeholders to ensure timely delivery of projects and their deliverables.

Andrew Bignall's Current Company Details

ICT Service Manager / Service Delivery Manager at Australian Government
Andrew Bignall Work Experience Details
  • Telstra
    Solution Design Specialist
    Telstra Dec 2016 - Sep 2018
    Brisbane, Australia
    View
  • Telstra
    Customer Solutions And Delivery Specialist
    Telstra 2014 - Dec 2016
    Brisbane, Australia
    View
  • Managed Telecommunications Solutions (Mantel)
    Account Manager
    Managed Telecommunications Solutions (Mantel) Aug 2012 - Dec 2014
    Brisbane, Australia
    Telecommunications Spend ReportingInventory ManagementUsage ManagementInvoice and Contract AuditingService Efficiency AuditingBilling Dispute Investigation and ManagementTeam Manager / Telecommunications Service DeskClient/ Vendor ManagementCustomer On-boarding
  • Department Of Community Services And Child Safety - Queensland Government
    Client Service Officer
    Department Of Community Services And Child Safety - Queensland Government Apr 2012 - Aug 2012
    Brisbane, Australia
  • Telstra (Managed Services)
    Operations Specialist/Specialised Operations Support
    Telstra (Managed Services) May 2010 - Apr 2012
    Canberra, Australia
    Managed the transition of new business into the Service Desk.Design the publication and implementation of product/process knowledgebank articlesService Desk induction training facilatorIncident and priority request escalation point2ic for the Managed Service DeskReview of contractal obligations and product support/process and SLA obligationsService Desk contact/liaison for the onboarding/Helpdesk support of imerging products and technologiesTechnical contact for Data, Fixed, Mobile and IP solutions supported by the Service Desk
    View
  • Telstra (Managed Services)
    Service Desk Analyst
    Telstra (Managed Services) 2004 - 2006
    Brisbane, Australia
    View
  • Telstra
    Sales And Solutions Consultant
    Telstra 2002 - 2004
    Brisbane, Australia

Andrew Bignall Education Details

Frequently Asked Questions about Andrew Bignall

What is Andrew Bignall's role at the current company?

Andrew Bignall's current role is ICT Service Manager / Service Delivery Manager at Australian Government.

What schools did Andrew Bignall attend?

Andrew Bignall attended Tafe Queensland Brisbane, Tafe Queensland Brisbane, Metropolitan South Institute Of Tafe, Metropolitan South Institute Of Tafe, Redlands College.

Not the Andrew Bignall you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.