• Successfully generated new sales leads by cultivating relationships with clients across diverse sectors including nursing homes, assisted living facilities, hotels, restaurants, and laundromats, focusing on cleaning product solutions.• Assisted customers with product selections and purchases, enhancing customer satisfaction and engagement by providing tailored recommendations and guidance on various products.• Managed weekly purchasing of raw materials essential for product stock and directly assisted customers with service inquiries and troubleshooting for commercial dishwashers and washing machines.

• Engage in professional development through a series of targeted events, including networking sessions and workshops on communication skills and leadership abilities.• Mentored new members by helping to create welcome events and offering guidance on resumes, etc.• Collaborated with fellow members to develop member events, such as guest speakers with industry professionals.

• Standardize business processes, establishing internal templates and controls to advise merchants on criteria for eligibility.• Champion data-driven business decision-making based on in-depth analysis to determine ERC program eligibility.• Manage the spreadsheet for all Employee Retention Credit Files.

• Cultivated connections with roughly 80 investors weekly via phone to gauge interest in refinancing or purchasing commercial properties.• Functioned alongside the top brokers in the firm; collaborated on finalizing details of specific agreements• Gained significant experience in the commercial real estate market through continued interactions with professionals and numerous guest speakers.