• Direct liaison for quality issues and continuous improvement activities• Implement containment actions and lead corrective actions teams to resolve customer complaints and act as a key member of the APQP team with responsibility for preparation of APQP documentation and PPAP submissions to the customer• Gather Data with teams cross functionally on continuous improvement items and complaint issues based on 8D format to assure permanent corrective actions• Design, install and evaluate QA/QC process sampling systems, procedures, and statistical techniques• Analyze production and service limitations and standards, recommending revision of specifications when indicated• Formulate QA/QC policies and procedures, conduct training on QA/QC concept and tools and interface with all other engineering components within the company and with customers on quality related issues while meeting production schedules• Conduct in house training SPC, Quality assurance, and measurement activities• Supports engineering in the enforcement of supplier requirements from supplier selection through program life.• Develop and oversee SPC data gathering systems, control charts and limits, including follow up on of control response• Defines quality discrepancies and assures corrective actions are applied.• Prepares documentation of problems, solutions experiments and results.• Determine quality cost for new programs during quoting process.

Work with key manufacturing employees to achieve and deliver safety, quality, delivery, and productivity goals for the cell assigned. As the Team Leader you take pro-active ownership in product lines manufactured in the cell by encouraging teamwork, ensuring consistent training of employees, and maintaining open lines of communication with supervision and other department employees.

Developed and maintained production schedule for Production lines with more than 500 materials with careful consideration of product mix, Color Sequencing, and loading capabilities for maximum production utilization. Collaborate with operators and supervisors to assure our assets are running efficiently and safely. Lead daily team meetings for plant supervisors and engineers which included safety, Run time on assets, planned and unplanned downtime, and team collaboration.

Effectively managed customer accounts in the coatings business and maintain inventory levels at multiple customer locations. Performed as a team lead and worked with multiple groups to brainstorm strategies to help in crisis. Record and bill customers at the end of each month for inventory they have used and not received. Efficiently used my working knowledge of the Business and role to coach and train new team members

-Responsible for management and documentation of global banking regulations.-Demonstrate good judgment in decision making, abiding by established procedures and riskmanagement policies-Work with multiple teams in multiple countries to Investigate, trouble shoot, and correctpayment issues and responsible for reissuing payment correctly in a timely manner.-Demonstrate good leadership while coaching and training new employees on their dailyduties and new operations.-Completion of federal, state tax, and critical same day payments via wire/check/ACH.

-Excel with in a service oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.-Meet and Exceed Individual and team goals set by me and the financial institution.-Responsible for ordering and receiving cash shipments, along with any office supplies that are need throughout the financial center.-Perform daily office responsibilities, including working in a team environment, to maintain the effective operation of the financial center.-Place phone calls to current bank customers regarding changes or to suggest new options-Listen to customer needs and articulate product benefits to create solutions that provide value to the client.-Coach team members on how to be more effective in customer interactions and day to day operations. -Demonstrate good judgment in decision making, abiding by established procedures and risk management policies