As the Sales Manager, I set goals for the Sales teams and individuals, motivated the employees and encouraged best practices. I lead the sales team within the organisation, including recruitment, hiring and training of other salespeople and set specific goals regarding the accounts. I also built relationships within Government and Commercial procurement teams, establishing opportunities to tender for Business as it arose, and more specifically within the education sector. In addition, I collaborated with Canberra's medium to large enterprise businesses to recoup lost business and, more importantly, to generate potential new business. Responsible for launching new opportunities, such as Managed Print Services, I created a long-term business plan to expand these new areas. I also mentored the sales team, created sales plans and analysed data to compare sales goals with actual sales. Tracking and analysing sales statistics based on key quantitative metrics, I directed and coordinated all sales activities locally and regionally, and worked with shareholders preparing sales budgets and projections. Finally, I drove the sales teams to secure new leads and convert those leads into sales through joint calls with team members at all times overseeing local and regional sales. As a team we created processes and quality customer service standards to build long-term relationships with clients and maximise the company's profits.Key Achievement: • Coached and mentored a stable sales team to higher standards and new roles within Blue Ink, including key promotions, during the challenging two years that Covid presented.• Achieved consistent new business growth particularly in the Managed Print Services category. • Earned a spot on the ACT Government Education Directorate's school supplies panel as a new supplier. • Implemented a Managed Print Services Sales and Service division successfully placing Copiers and Printers into the market on long term profitable agreements.

In this role, I searched for opportunities for United Office Supplies to make a unique or valuable contribution and meet the day-to-day business operation needs through selling office products and related solutions and services. I trained and transitioned a national telemarketing sales team to a more profitable external sales force with the addition of strong business developers and Branch Managers. Moreover, I coached Branch Managers across the country to train, guide, and mentor their sales teams to achieve positive structural changes and profitable growth at the Branch level. Finally, I oversaw the transition of all the businesses to the new owners and ensured the successful integration of all office staff into the new companies.Key Achievements: • Won a position for United Office Choice on the South Australian Government Office Supplies panel, allowing the business to supply Government agencies in SA for the first time.• Drove the growth of the business, allowing it to be sold by state locations rather than the entire business, achieving an outstanding result for the business stakeholders.

Diligently, I managed the day-to-day business operations, ensuring company profit and growth expectations. I exceeded performance levels to achieve the profitability and business growth of the Branch. To fit the future needs of the business, I prepared the financial statements of the Branch, oversaw budget and financial reports, creating plans and forecasts. Finally, I recruited and interviewed new employees and worked to grow the business and customer acquisition and provided customer service to ensure overall customer satisfaction.

Manage a Team of Furniture Specialists and grow both Sales and EBIT in line with Company Targets.

Manage Furniture Specialist Team to grow Sales & EBIT in line with Company expectations.