Andrew Bradish Email and Phone Number

• Product lead for Equifax's platform solutions including credit, collections, and marketing services developed for the Salesforce AppExchange• Managed E2E product lifecycle from voice of customer through implementation and go-to-market release. Responsible for product strategy, funding, and feature roadmap• Increased product revenue by 67% over two years through customer growth• Discover, pursue, and prioritize new revenue opportunities through new product offerings and evangelize the product to internal teams to expand sales reach, support new data sources and create a cohesive Equifax experience• Negotiate relationships with new partners and competitors to meet customer needs, market demands and feature gaps. Manage the relationship of 15 and growing partnerships• Led a new product acquisition from development standstill to planned quarterly and point releases in 4 months• Responsible for release planning, epics, customer communications, user guides, release notes, training (sales, support, professional services), marketing materials, competitive analysis and video scripts

• Product owner responsible for the entire product lifecycle for join meeting, Meeting Center pages, recordings and cross platform (conception, roadmap, evangelism, delivery, go-to-market, end of life)• Increased the join meeting success rate for all products to help 2.4M additional people join successfully (who would have failed) in 1 year through a series of technical and user experience enhancements• Forge relationships with customers by presenting upcoming features, helping them prepare for technology changes and supporting escalations, netting over $2M in new business• Produce roadmap based on metrics, customer feedback, competitive analysis and technology trends• Reduced join time by 25%, when released will aggregately save customers over 121,000 hours per month• Responsible for release planning, PRDs/user stories, customer communications, release notes, white papers, marketing materials, internal training, metrics and effectiveness of each feature in a release

• Lead IT Analyst and primary contact for Product Management, Marketing, Engineering and Customer Advocacy for two major SaaS eCommerce customer portals with a user base of over 1 million.• SME for 100% of the eCommerce functional requirements impacting 5 business owners including user registration, account management, emails, messages and user experience• Influenced user experience by providing suggestions, giving feedback and raising multiple viewpoints• Demoed product capabilities to Product Management, Marketing and Customer Advocacy• Analyzed competitor and industry standards to improve customer experience• Calculated ROI of features to determine priority of tasks and projects• Documented business processes and IT functionality in use case documents and functional specifications• Gathered business requirements, impacting 5 IT systems, for the design of a multi-tenant SaaS billing platform

• Managed multiple projects and requests simultaneously for 14 branches/databases• Primary IT contact for stakeholders in Australia, China, France, Germany, Italy, Spain, and Sweden• Led effort to redesign and create a standard global invoice• Created functional specifications, testing instructions, and business process documents • Trained 4-20 users at a time about ERP functionality not currently being utilized by business

• Worked with ERP software NAV 3.7 extensively• Created and executed test cases to verify functionality changes made to all NAV databases• Collaborated with developers and other business units to improve business processes, create test plans, implement changes, and release code into production• Monitored inventory transactions and looked for financial inconsistencies• Managed NAV support for business problems, functionality questions, and change requests

• Handled all aspects of computer business operations• Installed computer hardware and software• Trained customers, wrote documentation, and solved computer problems• Provided computer repair and maintenance• Maintained a customer database• Handled accounting and reporting for the business