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Andrew Mock Email & Phone Number
CRM QA Consultant - 1876 Productions - AT and T
at
Kforce Inc
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
CRM QA Consultant - 1876 Productions - AT and T
Location
Rochester, Michigan, United States
Company size
Who is Andrew Mock? Overview
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Quick answer
Andrew Mock is listed as CRM QA Consultant - 1876 Productions - AT and T at Kforce Inc, a with 3343 employees, based in Rochester, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Andrew Mock.
Andrew Mock previously worked as CRM QA Consultant - 1876 Productions - AT&T at Kforce Inc and Senior Implementation Specialist at Urban Science. Andrew Mock holds Bachelor Of Arts (Ba), Sports Management, 3.6 from Central Michigan University.
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Email format at Kforce Inc
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Kforce Inc
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Profile bio
About Andrew Mock
Experienced operations professional with a strong track record in customer service, campaign management, issue resolution, new business strategy development, technical writing, team leadership, and audit processes. Known for managing cross-functional teams, troubleshooting issues, and delivering consistent results. Skilled in ensuring operational efficiency, integrity, and accuracy. Eager to bring my expertise to new challenges and deliver measurable results.
Current workplace
Andrew Mock's current company
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Kforce Inc
17 roles
Andrew Mock work experience
A career timeline built from the work history available for this profile.
Crm Qa Consultant - 1876 Productions - At&T
Current
Dec 2023 - Present
Senior Implementation Specialist
- Introduced automation across multiple processes, significantly reducing completion time. - Established quality assurance assessments and reviews of new and existing internal software, identifying and logging defects or discrepancies through creation of product backlog items- Developed and established streamlined onboarding procedures, along with comprehensive documentation and best-practice guidelines, to ensure seamless execution of implementations.- Managed the implementation of national-scale campaigns involving 600+ dealers, ensuring setup, quality assurance, and pre-launch testing.
Mar 2023 - Oct 2023
Operations Manager
- Managed operations team of five responsible for implementation and maintenance of all campaign and evergreen dealer facing solutions.- Engaged in collaborative efforts with cross-functional teams, comprising members from product, engineering, finance, and customer service, to propel and align strategic vision of operations team.- Established and enhanced implementation service level agreements while prioritizing tasks to ensure prompt setup and maintenance of all managed solutions.- Initiated weekly coaching and learning sessions to empower employees in acquiring new skill sets and further honing existing ones
Oct 2021 - Mar 2023
Operations Lead
- Oversaw team of two responsible for implementation and maintenance of all dealer direct evergreen products.- Led onboarding conference calls for dealer groups and sustained ongoing outreach efforts to simultaneously onboard multiple Evergreen dealers. - Directed team workloads and strategically prioritized tasks for implementation, maintenance, and special projects.- Collaborated with product and engineering teams to drive ongoing enhancements and streamlining of internal software.
Apr 2021 - Oct 2021
Senior Operations Specialist
- Acted as the primary subject matter expert for all products within the purview of the operations team.- Served as the principal specialist overseeing a multimillion-dollar national campaign involving nearly 600 dealers.- Oversaw monthly customer reports, managed periodic creative updates, and collaborated closely with account managers.- Provided technical support to the customer success team and actively engaged in resolving technical challenges during customer calls.
Mar 2020 - Apr 2021
Operations Specialist
- Managed onboarding and ongoing support for new evergreen dealers, including organizing onboarding calls, guiding through the process, assisting with technical inquiries, and supervising product setup and testing- Launched and maintained multiple national and regional OEM-level campaigns.- Created documentation for operational processes for future training and improvements.- Conducted ongoing outreach to third-party providers to incorporate script into dealers' websites, ensuring solution accuracy before going live.
Mar 2017 - Mar 2020
Operations Associate
- Collaborated with operations specialist to support evergreen and campaign launches- Troubleshot technical issues and delivered quality assurance support for all products.- Provided support to operations specialist in management of several regional OEM-level programs.
Apr 2016 - Mar 2017
Client Support Specialist
AutoHook was acquired by Urban Science in September 2015- Managed all inbound phone and email support inquiries, including technical questions- Facilitated onboarding process for new customers using evergreen products.- Proactively addressed product issues, collaborating with customers and third-party providers to implement successful resolutions.
Sep 2015 - Apr 2016
Client Support Specialist
- Managed all inbound phone and email support inquiries, including technical questions- Facilitated onboarding process for new customers using evergreen products.- Proactively addressed product issues, collaborating with customers and third-party providers to implement successful resolutions.
Aug 2014 - Sep 2015
Sales Associate
Jul 2012 - Oct 2014
Account Specialist
Rock Connections
Nov 2012 - Aug 2014
Closer/Auditor
Nov 2011 - Apr 2012
Lifeguard And Swim Instructor
May 2011 - Sep 2011
Sales Agent
Nov 2010 - Apr 2011
Marketing/Operations Intern
Michigan Bucks
May 2010 - Aug 2010
Resident Assistant
Central Michigan University Residence Life
Aug 2007 - May 2009
Team & coworkers
Colleagues at Kforce Inc
Other employees you can reach at kforce.com. View company contacts for 3343 employees →
LJ
Lashanda Jones
Colleague at Kforce IncColumbus, Ohio, United States
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TA
Teresa Anderson
Colleague at Kforce IncTampa, Florida, United States
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JH
Jeanne Hamlin
Colleague at Kforce IncTampa, Florida, United States
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MV
Mara Vilchez
Colleague at Kforce IncGreater Tampa Bay Area, United States
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TG
Tayler Garland
Colleague at Kforce IncDallas-Fort Worth Metroplex, United States
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RD
Ricci Depasquale
Colleague at Kforce IncBoston, Massachusetts, United States
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LW
Lois Wren
Colleague at Kforce IncKaty, Texas, United States
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MS
Matthew Scott
Colleague at Kforce IncWashington, District Of Columbia, United States
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LC
Lupe Castro
Colleague at Kforce IncGreater Phoenix Area, United States
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SH
Saul Ham
Colleague at Kforce IncUnited States
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Lashanda Jones
Colleague at Kforce IncColumbus, Ohio, United States
View →
TA
Teresa Anderson
Colleague at Kforce IncTampa, Florida, United States
View →
JH
Jeanne Hamlin
Colleague at Kforce IncTampa, Florida, United States
View →
MV
Mara Vilchez
Colleague at Kforce IncGreater Tampa Bay Area, United States
View →
TG
Tayler Garland
Colleague at Kforce IncDallas-Fort Worth Metroplex, United States
View →
RD
Ricci Depasquale
Colleague at Kforce IncBoston, Massachusetts, United States
View →
LW
Lois Wren
Colleague at Kforce IncKaty, Texas, United States
View →
MS
Matthew Scott
Colleague at Kforce IncWashington, District Of Columbia, United States
View →
LC
Lupe Castro
Colleague at Kforce IncGreater Phoenix Area, United States
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SH
Saul Ham
Colleague at Kforce IncUnited States
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2 education records
Andrew Mock education
Bachelor Of Arts (Ba), Sports Management, 3.6
High School Diploma
Stoney Creek High School
FAQ
Frequently asked questions about Andrew Mock
Quick answers generated from the profile data available on this page.
What company does Andrew Mock work for?
Andrew Mock works for Kforce Inc.
What is Andrew Mock's role at Kforce Inc?
Andrew Mock is listed as CRM QA Consultant - 1876 Productions - AT and T at Kforce Inc.
Where is Andrew Mock based?
Andrew Mock is based in Rochester, Michigan, United States while working with Kforce Inc.
What companies has Andrew Mock worked for?
Andrew Mock has worked for Kforce Inc, Urban Science, Hooklogic, Inc. (Acquired By Criteo In 2016), Banana Republic / Gap Inc., and Rock Connections.
Who are Andrew Mock's colleagues at Kforce Inc?
Andrew Mock's colleagues at Kforce Inc include Lashanda Jones, Teresa Anderson, Jeanne Hamlin, Mara Vilchez, and Tayler Garland.
How can I contact Andrew Mock?
You can use AeroLeads to view verified contact signals for Andrew Mock at Kforce Inc, including work email, phone, and LinkedIn data when available.
What schools did Andrew Mock attend?
Andrew Mock holds Bachelor Of Arts (Ba), Sports Management, 3.6 from Central Michigan University.
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