Lead a programme office team overlooking 3 NWM wide Epics driving a 3 year NWM strategic technology programme to meet the NatWest OneBank goals. These covered the simplification of the Application environment, simplification of the global infrastructure footprint and moving to a single technology platform.

Managed a team of PMOs, finance and business managers overlooking a programme of work driving to meet the bankwide strategy of implementing a new NWM digital Infrastructure, leverage new technology to improve user experience and transition to a cloud solution-based model.- Established a team overseeing the programme’s 5 workstreams, to ensure full end to end governance is met inline with the bank driven project management methodology.- Responsible for all aspects of internal audit and compliance in ensuring all streams were compliant- Responsible for the multi-year investment budget, business management of cost centres and external contracts of work- Key to transitioning the programme over to a home working environment to meet Global COVID restrictions

As the Lead of the Program Management Office, my role entailed establishing and overseeing the PMO function overlooking the effective and successful delivery of the NWM NV Trading entity.- Owned Brexit Technology and Operational Readiness project PMO, managing program-wide Demand and Supply Management and financials.- Supported program stream PMOs in the UK and Netherlands for delivery consistency.

Senior PMO accountable for leading day to day management of Project and Milestones status, RAID management, documentation and gate review process, financials and forecast. My role was to liaise with all project managers, hold projects working groups, Programme delivery boards and provide status reports for stakeholdes. Projects covered:- Trade & Transaction Reporting Program - Client Lifecycle & CDD, FATCA, Tax Ops & SEC15a6 Programs

Experienced professional with a proven track record in standardising resource management processes across multiple regions. Successfully achieved a comprehensive understanding and visibility of demand and supply dynamics. Analysed competences required for long-term delivery, aligned with official portfolio and forward strategies based on market demand and trends. Key accomplishments included:Developed and implemented a resource management strategy, ensuring consistent resourcing processes across global regions.Collected and incorporated operational feedback to establish best practices for process, tools, and reporting.Aligned operational model with global delivery programmes and client accounts.Handled global resourcing escalations from regions, prioritising delivery work and effectively managing internal development milestones.Managed the perm-to-contract ratio by controlling the contractor market flow.Led the implementation of a global resource and competence management tool.Optimised time management and maximised headcount utilisation across regions.Updated infrastructure to support demand planning, supply allocation, and time reporting.Actively participated in reorganising business setup and functional responsibilities related to demand supply management.

Part of the Western Europe Area management team responsible for resourcing NOKIA Consulting & Integration., responsible for the end to end delivery of a resourcing solution across Europe, Middle East and Africa to meet growing business.

Short-term assignment as part of the integration team responsible for defining global resource management processes for the upcoming merger of Nokia Siemens Network

Part of the senior management team responsible for UK resourcing overlooking end to end delivery of a resourcing solution across a multi-million pound local government sectors.

Development and retention of new business within the contractor and permanent IT sector