Andrew Chambless work email
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Andrew Chambless personal email
➥ Order Management Specialist with 17 years of progressive leadership and expertise, particularly in serving large technology organizations supporting operations, systems, and processes to best meet organizational goals ➥ Deliver expert-level customer support in order management, purchase order entry and processing, sales support, and account management for prominent technology companies, including GE, Oracle, and NetApp, as part of a value-added hardware and software vendor operation➥ Proficiency encompasses quality assurance of sales processes, overseeing new, renewal, and amendments of orders, meticulous confirmation of order specifics, and ensuring accuracy and compliance in orders and contracts➥ In-depth understanding of supply chain management, and seamless procurement of goods and services, demonstrating a steadfast commitment to operational excellence, customer satisfaction, and to evaluating and improving systems and workflows for optimal efficiency, consistency, and quality➥ Expertise includes overseeing and streamlining the order processing system, from order entry to fulfillment, and proven track record identifying gaps in business processes and finding and implementing innovative and creative solutions➥ People leadership includes training and supporting teams in Shanghai, Budapest, and Denver in new processes and core business systems including Salesforce, Workday, MS Dynamics, Unity/Oracle ERP, Slack, and MS Teams➥ Lead and engage with various teams including Vendors, Sales, Business Operations, Accounting, Legal, Trade Compliance, Warehouse, Logistics, and IT, along with all members and levels➥ In-depth business acumen includes root cause analysis of order quality issues, order pipeline backlog including trends in customer expectations issues and order/contract accuracy, develop/provide daily/weekly reporting relative to ordersCore Competencies ➥ Order Accuracy ➥ Inventory Management ➥ Maintain Contract Database ➥ Perform Quality Control➥ Accountability/Self-Directed ➥ Resolve Customer Issues ➥ Positive Customer Experience➥ Ad Hoc Projects & Analysis➥ Orders/Contracts Compliance➥ Manage Order Pipeline/Workflow
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Order Management Specialist, Ecommerce ChannelArrow Electronics Jan 2022 - Aug 2023Centennial, Co➥ Successful supporting both business and individual customers with complex online orders, facilitating customer relations and processes for a distributor handling over 100,000 electronic components from more than 30 leading manufacturers➥ Oversaw backlogs, ship dates, and lead times, utilizing Excel and Navision systems for effective monitoring➥ Led a focused initiative identifying a more effective solution in response to the inefficient process of manually creating PowerPoint presentations for vendor and manufacturer meetingso Search led to the discovery and subsequent implementation of PowerBi. By utilizing this tool, the preparation time for presentations, previously extending over two hours, was significantly reduced to approximately 10 minutes. Efficiency was achieved through the direct insertion of live, up-to-date charts into PowerPointo Strategic integration of PowerBis live charts and data analysis into SharePoint represented a significant advancement in our operational capabilities. This key integration facilitated immediate and seamless access for management, vendors, and colleagues to crucial data, encompassing sales figures, inventory levels, and stockout detailso Adoption and utilization of PowerBi have been pivotal in augmenting organizational efficiency, markedly enhancing the accessibility and management of vital data across the company -
Inventory Development Specialist (Verical.Com)Arrow Electronics Dec 2021 - Aug 2023Centennial, Co➥ Efficiently managed and maintained a comprehensive database of both new and legacy vendor partners, ensuring seamless integration and display of products on the company website➥ Led close communication with vendors to facilitate smooth transactions and operations➥ Oversaw the entire procurement process, including purchase orders, shipping, and invoicing for each vendor, ensuring efficiency and accuracy➥ Implemented a PowerBi dashboard, conducting weekly analyses of vendor inventory fluctuations.Initiative was instrumental in enhancing inventory source development and in the meticulous management of product filters, mapping, and ongoing maintenance of the parts database
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Order ManagerArrow Electronics May 2017 - Dec 2021➥ Served in a management role within Arrow-Digital's start-up division, responsibilities included leading order processing and resolving holds, as well as training new team members➥ Integral in the expansion of the team and in developing new customer terms, showcasing a high degree of trust and expertise➥ Effort to achieve outcomes involved being consistently available to assist team members, utilizing cultural knowledge to enhance global customer service. Quickly mastering system processes, this role was crucial in resolving complex order issues and documenting these processes for future efficiency➥ Led initiatives to maintain a positive work environment contributing to strong team morale. Vital in streamlining operations, especially in managing sensitive government and military orders, ensuring compliance and timely delivery➥ Key achievements included developing process guidelines, training nearly 20 new staff members in Order Management and Customer Support, and processing an exceptionally high volume of orders, marking a significant contribution to the division's operational success➥ Worked closely with sales, business operations, accounting, legal, trade compliance, warehouse, logistics, and IT teams in problem-solving and process improvements
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Order Management SpecialistAvnet Jun 2007 - May 2017Broomfield, Co➥ Excelled in processing a high volume of complex orders with exceptional accuracy and speed, leading to my assignment to the government team for high-value orders➥ Successfully led a team of five in conducting QA testing, creating comprehensive documentation, and facilitating user training for business processes, applications, and system upgrades➥ Led in a professional business-to-business context, provided exceptional order administration, sales support, and account management services, focusing on solutions from Sun, GE, Oracle, and NetApp for a specialized IT distributor➥ Recognized as a top order processor, played a key role during the company's expansion following the acquisition of Sun Microsystems, handling an influx of new customer accounts and high-value orders for computer servers and storage➥ Provided efficient and precise order handling, combined with swift response times, made me a preferred partner for Inside Sales Representatives (ISRs) on challenging accounts, including managing demanding customers effectively. This reliability in customer service not only solidified customer trust but also led to the formation of lasting vendor relationships➥ Throughout the nine-year tenure, efforts contributed significantly to the company's growth, breaking records quarter after quarter and managed orders to meet ambitious sales targets. Broke records, quarter after quarter and gained hundreds of new accounts. Each order averaging $15K to $3MMwere processed➥ Other roles held: Order Administration and Solutions Support Rep
Andrew Chambless Skills
Andrew Chambless Education Details
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Behavioral Sciences
Frequently Asked Questions about Andrew Chambless
What is Andrew Chambless's role at the current company?
Andrew Chambless's current role is E/PST III for CDOT.
What is Andrew Chambless's email address?
Andrew Chambless's email address is an****@****row.com
What schools did Andrew Chambless attend?
Andrew Chambless attended Metropolitan State University Of Denver.
What skills is Andrew Chambless known for?
Andrew Chambless has skills like Inside Sales, Order Management, Direct Sales, Sales Operations, Salesforce.com, Account Management, Sales.
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