Andrew Chatzi Email & Phone Number

Commercially minded with nearly 20 years’ experience providing sales, business development and operations management within the fast-paced and competitive FMCG, hospitality and building sectors. Proven experience in leadership of both company owned and franchised businesses. Leadership of Sales and Operations, including Sales Managers, Network Development, Store Development, Learning and Development of store management and Retail Sales teams. Extensive and successful operations experience and franchise development demonstrated in my history of working in the retail industry, hospitality and B2B businesses. Skilled in Negotiation, Business Planning, Operations Management, Sales, and Profit Maximization. Work closely with Merchandise, Marketing, Legal, Information Systems and Training Departments to ensure consistent focus on improving business performance ensure a ‘customer first’ focus. Establish and lead a culture throughout the network that engenders a strong and passionate drive to improve retail and business operating standards, and focus on education compliance of network to brand standards, franchise agreement, franchise operations manual, as well as regulatory and legal responsibilities.Strategic thinker with the ability to visualize, implement and manage successful business plans and initiatives. Strong commercial acumen and ability to cultivate business partnerships with external stakeholders with a strong customer focus and the ability to establish rapport and foster productive business relationships and loyalty within the marketplace. The ability to identify and develop new business opportunities and meeting KPIS.

Listed skills include Social Media, B2B, Online Marketing, Retail, and 17 others.

• 

  Operations Manager

  Precision Group

  Jul 2022 - Present - Melbourne, Victoria, Australia

  Key responsibilities•Project Management site projects, ensuring site and local authority compliance is adhered to.•Oversee tenant shop-fit outs, refits and de-fits and ensure that all conditions are completed, •Review and compile specifications/scope of works to code, authority requirements for tender and procurement of goods and / or services.•Compile and present any business cases for sustainability project(s) approval for all budget and unbudgeted Capex.•Compliance and Certification relating to EMT, FIP compliance and fire training and Environmental and Work Health and Safety.•Ensure site specific CM3 register is maintained and up to date, that all contractors,•Hold regular contractor meetings as specified in the contractor or service agreement in accordance with established KPI’s.•Preparation of tender and contract documentation, including obtaining tender pricing for all works and services on the property as required. •Prepare the annual property outgoings and capital works budget to the timetable with detailed justification or worksheets in close consultation with the Centre Manager, monitor and forecast budgets as requested by the Centre Manager.•Manage, complete purchase orders for both capital and operational outgoings works,•Compile and update 5 yearly capital works lifecycle plan for the asset.Significant Achievements:•Negotiate and analyse contractor submissions and terms to enable recommendation regarding the supply of goods or services.•Drive the performance of the asset to ensure NABERS Energy targets and accomplish a reduction of 25% in 7 consecutive months.•Manage the tenant refurbishment process ensuring all necessary local authority, health and safety approvals and certificates have been provided, handover information is performed to the relevant standard, filed accordingly and all procedures are adhered to.•Maintain effective control over operational cost responsibilities to deliver annual budget objectives.