Andrew Chuck Email & Phone Number

Fort Lauderdale, FL, US

Miami, Florida, United States

• Over 10 Years of experience of designing, marketing, production and customer relations. Extensive experience in business development, event coordination, and administrative management. Collaboration with leadership and.
• Manage and launched several major digital projects for Miami Carnival on a yearly basis.
• Supervised project scope, budget, innovation, and tracking.
• Improved online and social media engagement rate for clients by 80% through strategic content proposals and content management.
• Collaborated directly with clients to ensure proper deployment of sponsorship project deliverables.
• Assisted in designing websites, social media, print materials, advertising collateral and multimedia presentations for several sponsoring brands and clients.

• Responsible for sales and inventory management of Carnivalista products in the Florida region. Training sales reps and independent contractors on product knowledge and strategies.
• Develop and Maintain customer sales forecasts and complete Customer territory sales plan.
• Responsible for marketing and selling products and services to assigned customers in territory.
• Identify business opportunities and develop strategies for achieving business sales objectives.
• Coordinate proposal activities and lead negotiations to successful closure with prospective clients.
• Identify and drive new initiatives to improve performance and efficiency of new product sales.

Aventura, Florida, United States

• Contribute operations information and recommendations to strategic plans and reviews; prepare andcomplete action plans; implement production, productivity, quality, and customer-service standards;resolve problems.
• Develop operations systems by determining product handling and storage requirements;develop, implement, enforce, and evaluate policies and procedures; develop processes forreceiving product, equipment utilization.
• Analyze and improve organizational process and workflow, employee and spacerequirements, and equipment layout; implement changes.
• Maintain safe and healthy work environment by establishing, following, and enforcingstandards and procedures; complying with legal regulations.
• Serve as primary point of contact when there are customer issues related to equipmentquality, customer service, or accidents and mishaps on-site. In particular, this includes anyissues on-site at client facilities.
• Shipping and receiving inventory, distributing stock.

Florida, United States

• Managed contracts, amendments, administrative duties and activities for several specialty medical professionals and clients.
• Effectively entered and managed secured information and documentation for doctors and hospitals across the US.
• Prepared and reviewed contracts, agreements and letters for doctors and hospitals.
• Proven time management skills focusing on providing urgent documents for doctors and clients.
• Coordinated team events on a monthly basis to improve team engagement and promote company culture.
• Established and implemented procedures to enhance cross department functionality, created the Provider Entity registration process which improved client satisfaction scores on yearly survey.

• Provided the necessary high level of quality and support to inbound callers.
• Deliver timely and effective customer solutions in accordance with Standard Operating Procedures.
• Assist in maintaining and improving internal databases (Webstar).
• Managing special accounts (Priceline, Travel leaders, BCD Travel, American Express), providing monthly reports and invoices.
• Promoting and supporting IATAN ID card program and sales.
• Conducted webinars to promote IATAN Accreditation program.

• Inbound Sales Representative assisting special needs of customers in a timely manner.
• Coordinated client accounts and provided clients with confidential account information.
• Facilitated effective and appropriate communications between management team and floor support services staff within the call center.
• Maintained a high level of understanding with regard to the client and their industry to assist sales staff in identifying new business opportunities.
• Meet or exceed account objectives for revenue and gross profit.

• Serviced existing and prospective customers regarding types of merchandise and/or services.
• Provided personal shopping assistance to customers in a timely manner.
• Utilized customer relations and communication skills
• Established and monitored cleanliness, maintaining the upkeep of the merchandising areas