Business Information Manager
Manage the collection, creation and distribution for all customer related information from internal and external call centres for the business, states, and regions. Liaise with Supermarkets, Coles Express, and Coles Online management to develop advanced, automated reporting solutions used to track business KPI’s and goals. Work with external software providers to ensure that software developed for the company is in line with data expectations Develop “In-house” programs and… Show more Manage the collection, creation and distribution for all customer related information from internal and external call centres for the business, states, and regions. Liaise with Supermarkets, Coles Express, and Coles Online management to develop advanced, automated reporting solutions used to track business KPI’s and goals. Work with external software providers to ensure that software developed for the company is in line with data expectations Develop “In-house” programs and tools for business needs that do not exist Show less