• Implement business process automation software to provide solutions for patient safety, clinical governance, medical administration, education & training and corporate governance within the healthcare industry.• Responsible for managing the software development lifecycle for new and ongoing accounts, client relationship management and provision of support services with existing clients.• Oversee project budgets, timeframes, scopes of work and project deliverables whilst carefully considering stakeholder's priorities.• Travelling interstate for business analysis activities with key stakeholders involved for both national and local projects.• Manage change requests and support services whilst consulting with clients and multiple levels of hospital and health service organisations across Australia and New Zealand.

• Led management team, crew trainers and crew to ensure customers received an excellent experience underpinned by exemplary quality, service, cleanliness and value.• System responsibilities included hiring and orientation, people practice and management of scheduling, payroll, inventory and health and safety systems.• Worked alongside contractors and city council to ensure strict maintenance and food safety regulations were maintained.• Administering first aid and ensuring crew adhered to company policies and procedures to maintain a safe working environment.• Advanced cash handling including setting up cash draws, skimming and changing registers, bank deposits, change orders and safe counts.• Analysis of business reports to balance operations and communicate to restaurant manager, operations supervisor and licensee on a regular basis.

Responding and directing incoming phone calls and emails, preparation of client reporting, invoicing and payroll whilst providing professional customer service.