• Executive Relationship Management: Strong influence and negotiation capabilities at the executive level, ensuring the maintenance and growth of pivotal relationships across multiple accounts.• Strategic Leadership: Demonstrated ability to craft and execute initiatives aligning with corporate objectives and client-specific regulatory frameworks.• Team Management: Expertise in establishing and directing complex, geographically dispersed teams to deliver high-quality infrastructure and application services within stringent schedules and budgets.• Governance and Compliance: Proficient in setting up robust governance frameworks and rigorous reporting mechanisms necessary for internal and regulatory audit compliance.• Service Transition and Change Management: Skilled in transitioning services and managing change projects across an extensive portfolio, covering diverse technological landscapes such as compute, data centres, cloud, mobility, and network services.• Consultative and Technical Proficiency: Delivering transformative projects through a consultative approach and leveraging a global team to ensure resource optimization.• Negotiation Skills: Exceptional ability in contractor, supplier, and client commercial agreements, leading to business growth and successful service renewals.• Industry Experience: Extensive experience operating across various sectors, including Financial Services, Manufacturing, R&D, and Pharmaceuticals, with a deep understanding of regulated environments.

Transition of complex Microsoft Platforms & services within Oil and Gas sector; resourcing of 165 strong team for Operations and DevOps support.Transition and transformation project leadership for 500+ sites across 66 countries in End User Computing in office, refinery, offshore, R&D and regulated Trader locations.

Management of Executive relationships within Procter & Gamble.Leading a team of 400 permanent and contract resource globally supporting End User Computing, Mobility, Network, Voice, Audio Visual and Print in office, manufacturing, R&D, financial trading, distribution and other regulated environments across production.Consultative, technical and transformation project delivery.Creation, negotiation and delivery of commercial proposals; Contractor, supplier and Client commercial negotiation.

• Delivery of IT services including end user computing, mobility, voice, network, data management across cloud and fixed infrastructure platforms.• Management and oversight of complex Client environments across R&D, distribution, pharmaceuticals, office, and production settings.• Leading a team of delivery technicians to ITIL standards.• Management of 3rd party supplier contracts and services.• Management of internal and external stakeholders