Andrew Croll

Andrew Croll Email and Phone Number

Consultant in B2B customer satisfaction and business organisation membership studies @
Andrew Croll's Location
London, England, United Kingdom, United Kingdom
Andrew Croll's Contact Details

Andrew Croll personal email

n/a
About Andrew Croll

Andrew has over 30 years experience in the UK market research industry (agency and client side). Most recently he was a director in the Business research team, part of the Loyalty division of Ipsos MORI, based in London. He is now working as a freelance research consultant. Particular areas of expertise include B2B research among all types of business respondents in all sectors and parts of the world, from small business owners in European SMEs to Finance directors of the world's largest companies. Recent clients include EY, the European Central Bank, Companies House and Huawei. He worked at Ipsos MORI for 16 years.

Andrew Croll's Current Company Details
Freelance Market Researcher

Freelance Market Researcher

Consultant in B2B customer satisfaction and business organisation membership studies
Andrew Croll Work Experience Details
  • Freelance Market Researcher
    Market Researcher
    Freelance Market Researcher Nov 2019 - Present
    Consultant in B2B customer satisfaction and business membership studies.
  • The Whitehall & Industry Group
    Interim Research Manager
    The Whitehall & Industry Group May 2019 - Oct 2019
    London, United Kingdom
    Assisting WIG with its research needs including market research among its members, service users and key stakeholders.
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  • Freelance Market Research
    Market Researcher
    Freelance Market Research Jan 2018 - Apr 2019
    London, United Kingdom
    Consultant in B2B research
  • Ipsos Mori
    Director
    Ipsos Mori Apr 2005 - Jul 2017
    London, United Kingdom
    Director in Loyalty B2B team managing full service projects among B2B audiences. These include reputational surveys, customer satisfaction, and thought-leadership projects. Recent clients include EY, TfL, European Central Bank, Companies House, TfL, etc. Highly experienced in UK and international surveys using telephone and web. Also conduct and analyse many qualitative surveys among B2B respondents. Also manage annual Captains of Industry survey.
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  • Mori Telephone Surveys
    Senior Associate Director
    Mori Telephone Surveys Aug 2000 - Mar 2005
    London, United Kingdom
    Full service project manager for all types of telephone surveys (UK and international, consumer and B2B). Established telephone omnibus service. Managed both external client projects and liaised on MORI surveys.
  • Audience Selection/ Taylor Nelson Sofres
    Associate Director
    Audience Selection/ Taylor Nelson Sofres May 1993 - Jul 2000
    London, United Kingdom
    Full service ad-hoc researcher for telephone surveys - UK and international, B2B and consumer audiences. Major clients included British Airways, COI, US Air, Direct Mail Information Service, etc. Also managed Qualitel (qualitative depths) service. Responsible for admin of Quality System (ISO 9001/7911) for several TNS divisions.
  • Freelance Work
    Freelance Market Research Consultant
    Freelance Work Jul 1992 - Apr 1993
    London, United Kingdom
    Assisted on report writing and interviewing for various clients
  • Bupa
    Market Research Manager
    Bupa Sep 1989 - Jun 1992
    London, United Kingdom
    Managed all Bupa research projects involving company medical insurance schemes, advertising development, hospitals and health screeing centres. This included NPD, B2B, customer/patient satisfaction and literatured development.
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  • Research International Medical Ltd
    Senior Research Executive
    Research International Medical Ltd Jun 1988 - Aug 1989
    London, United Kingdom
    Quantitative research project manager (OTC and ethical medical product studies) for varied drug companies and over-the-counter brands (e.g. Reckitt & Colman). Also conducted qualitative group discussions.
  • British Market Research Bureau Limited
    Research Executive
    British Market Research Bureau Limited Oct 1986 - May 1988
    London, United Kingdom
    Trained in a broad range of quantitative market research techniques in the BMRB grad trainee programme (face to face, telephone, postal), including becoming a Market Research Society accredited interviewer. Managed a range of consumer projects including product testing surveys, U&A studies, advertising tracking and diary studies.
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Andrew Croll Skills

Advertising Research Segmentation Customer Insight Consumer Behaviour Quantitative Research Qualitative Research B2b Market Research Questionnaire Design Focus Groups Primary Research Research Design Competitive Intelligence Project Management Survey Design Consumer Behavior

Andrew Croll Education Details

Frequently Asked Questions about Andrew Croll

What company does Andrew Croll work for?

Andrew Croll works for Freelance Market Researcher

What is Andrew Croll's role at the current company?

Andrew Croll's current role is Consultant in B2B customer satisfaction and business organisation membership studies.

What is Andrew Croll's email address?

Andrew Croll's email address is an****@****sos.com

What schools did Andrew Croll attend?

Andrew Croll attended University Of Warwick, Brasenose College, Oxford.

What skills is Andrew Croll known for?

Andrew Croll has skills like Advertising Research, Segmentation, Customer Insight, Consumer Behaviour, Quantitative Research, Qualitative Research, B2b, Market Research, Questionnaire Design, Focus Groups, Primary Research, Research Design.

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