Andrew J Cronauer, Mba, Msol Email & Phone Number

Providence, Rhode Island, United States

• Served as contact point for customers on all business-related matters, such as new potential business, commercial concerns, scope of agreement, business improvements, and ongoing performance; obtained $142,000 in new.
• Worked with the marketing team and other leadership to create and review proposals and contracts with relevant internal stakeholders, leading to onboarding of 8 new accounts and $430,000 in new annual revenue.
• Accomplishments include:
• Grew territory by 38% in 7 months.
• Consistently outperformed quota with annual performance of 184% to plan.

Burlington, Massachusetts, United States

• Developed and conducted presentations to potential partners, with the ability to translate capabilities into customer benefits, ultimately resulting in over $546,000 in new annual recurring revenue.
• Participated in mentorship program assisting new account executives in qualifying leads, developing prospecting cadence, perfecting call talk tracks, and learning closing techniques.
• Accomplishments Include:
• Identified, qualified, and signed 13 net new accounts.
• Consistently exceeded monthly quota with annual performance of 203%.

Springfield, Massachusetts Metropolitan Area

• Maintained a consistently exceptional level of service and business growth through strategic cross-functional partnerships which led to consistent quota overachievement at 468% effective in 2020, 231% in 2019, and 212%.
• Ensured that all resources and infrastructure were aligned with both sales and profit goals as well as customer requirements through internal communication with key management, resulting in over $75 million in.
• Accomplishments include:
• Grew territory by $8.1 million (48%) in 2020.
• Triple Crown Award 2015, 2017, 2019, 2020.
• Negotiated over $15.48 million in profitable contracts in 2020.

Worcester County, Massachusetts, United States

• Managed all aspects of business relationships for large (4000+) account base and grew business 18% within accounts.
• Developed and implemented a comprehensive account sales strategy in partnership with other sales professionals regionally, leading to the conversion of 32 new accounts.
• Ensured excellent customer service throughout implementation, operations transition, and ongoing account maintenance, resulting in a 48% improvement in customer retention rate.
• Accomplishments include:
• World of Champions Award 2014.
• Triple Crown Award 2014.

Norwood, MA

• Collected, analyzed, and reported data on 61 target CPM (customer profitability management) accounts, aligning operational resources and pricing to maximize profitability and growth, leading to a 35% average increase.
• Utilized data to identify, analyze, and predict/forecast trends in the market and then made pertinent actionable recommendations to optimize spend and performance, resulting in the salesforce closing sales an average.
• Researched specific targets and provided vetted leads to sales resources with a successful hit rate of 70%.
• Accomplishments include:
• Developed a ranking and rating system for CPM accounts which cut processing time in half
• Identified and vetted over $23 million in leads, generating $16.1 million in new revenue

Shrewsbury, Massachusetts

• Trained group of 80+ in UPS safety policies and procedures as Health and Safety Coordinator, achieving 20,000 safe work hours through increased workplace safety awareness, achieved through safety-focused events and.
• Improved service through consistent, diligent, and effective employee training, reducing errors by 62% and improving processing time by 15%.
• Accomplishments include:
• Achieved 110% on end-to-end service and 100% on load quality audits
• Consistently exceeded team production goals
• 2011 Worcester Supervisor of the Year

Master Of Science (M.S.), Organizational Leadership, 3.92

Academic Achievement Award- highest GPA in dual masters program

Master Of Business Administration (M.B.A.), 3.92

Academic Achievement Award- highest GPA in dual masters program

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, 3.9

Activities and Societies: Delta Mu Delta, Zeta Alpha Phi