Andrew Crown Email & Phone Number

Facilitated problem solving sessions, identifying action items, and helping to drive to completionWorked closely with RTE, Product Management, and Engineering leadership to align and communicate agile best practicesPerformed SAFe trainings for business units looking to adopt the frameworkIdentified problem areas in SDLC and process gaps and work with team members in these areas to determine improvementsMentored Release Train Engineers, Scrum Masters, and Product owners in SAFe, Kanban, and pure scrum depending on needsDeveloped ad-hoc trainings on agile best practices, method, and executionActed as positive agent of change, continuously identifying opportunities for improvement.

Scrum Master for multiple software development teamsFacilitated scrum ceremonies, and other daily meetingsWorked closely with teams and Product Owners to maintain feature backlogMaintained communication with team to remove or mitigate impediments as they ariseMitigation of cross team dependenciesAssisted Product owner in Sprint and Program Increment planningMetrics gathering to track progress and accurately calculate team velocityActed as mentor / coach to other Scrum MastersPositive agent for changeInvolved in Lean Agile Center of Excellence teamRoutinely examined existing processes and assessed for areas of improvement

Cleveland/Akron, Ohio Area

Assisted in creation of internal website using C# and AngularJS. Modified and maintained Java based plugin for internal Jenkins CI server.Assisted in maintenance of internal Jenkins CI server.

Canfield, Oh

Formerly Notify Technology.

• Test plan authoring and execution• Transitioned from Waterfall to Agile development cycle• Reporting/Reproducing/Verifying Issues and Defects• Training on new product features and third party software• Created simple test utilities to automate frequently tested tasks• Researched and helped to implement software and techniques to improve existing processes• Maintenance of public facing corporate web pages and update portalso Posted new product versionso Released application versions on Android and Apple product portals• Built and maintained VMware/ESXi servers for virtual testing environments• Project estimation and task managemento Assigned tasks to testerso Designed and tracked project flows• Assisted in administration of server room (50+ servers)o Install/Upgrade Serverso Internal Product Environmentso Mail Server Environments• Interfaced with customers to help troubleshoot product issues/requests