- A leading supplier of high quality entertainment to holiday parks, cruises, care homes, day centres, theatres, social clubs, and private events. Clients include Haven Holidays, Parkdean Resorts, Park Holidays, Genting Casinos, Grosvenor Casinos and Sanctuary Care.- Producer of club and cabaret nights in London and Manchester, including CLAASH, a unique and immersive club experience combining modern music with '80s aesthetics.

Managing operations and growth strategy for a mid-sized business in the Facilities industry.

Managing operations for a new space for non-conformists, freethinkers and creatives in Hoxton.

As sole manager of Techspace's event product, I run a 2000sqft event space which forms an integral part of an international coworking community. I was instrumental in the setup and implementation of all rules and regulations, including the pricing model (based on current market research), identifying facilities required to run at maximum efficiency and factoring in budget and subsequent revenue required to make these changes financially viable, as well as ensuring the space is compliant with… Show more As sole manager of Techspace's event product, I run a 2000sqft event space which forms an integral part of an international coworking community. I was instrumental in the setup and implementation of all rules and regulations, including the pricing model (based on current market research), identifying facilities required to run at maximum efficiency and factoring in budget and subsequent revenue required to make these changes financially viable, as well as ensuring the space is compliant with all current health and safety regulations. The processes and regulations I have established have formed the blueprint to be carried over to all future Techspace event locations.My responsibilities include:- Space planning and assisting with the design of new spaces from a facilities perspective, using lessons learned on the ground to influence decisions and subsequently increase marketability of future spaces.- Conducting tours of and selling our existing space, using my own judgment to ascertain impact, relevance and consequent cost to the client based on impact to the co-working community.- Creating and maintaining a curated list of suppliers for clients' vendor hire.- Maintaining a record of health and safety within the space, and ensuring compliance with all current regulations.- Liaising with cleaning and facilities teams to ensure the space is always looking its best.- Completing hire licenses and appropriate paperwork around booking, quoting, invoicing and ensuring clients' prompt payment.- Managing a busy calendar of events (averaging 3-4 a week), with a variety of end goals involving meeting targets, as well as generating leads for Techspace and value-adding to the existing community.- Effectively balancing the needs of our members with the responsibility of ensuring the space is a viable revenue stream.- Meeting sales targets and working to KPI's. Show less

In this interim role, I managed 3 buildings across the Techspace portfolio, and with the help of a small team was responsible for the day to day wellbeing of all members across the 24 companies based in those buildings.Day to day responsibilities included:- Making timely and relevant introductions between members and to the wider Techspace scale-up partner network.- Creating connections with suitable partners, so I always have a trusted service provider to recommend to members… Show more In this interim role, I managed 3 buildings across the Techspace portfolio, and with the help of a small team was responsible for the day to day wellbeing of all members across the 24 companies based in those buildings.Day to day responsibilities included:- Making timely and relevant introductions between members and to the wider Techspace scale-up partner network.- Creating connections with suitable partners, so I always have a trusted service provider to recommend to members when they need one.- Ensuring new members are onboarded in full and are comfortable in their new environment.- Assisting members that are leaving Techspace and ensuring that they have a positive offboarding experience.- Ensuring that member data is accurate and up-to-date.- Proactively engaging with members throughout the day, ensuring their needs are catered for at all times. Developing good, professional relationships with the Techspace community.- Holding key relationships with all of the members in my buildings, from the moment they move in and throughout their business growth journey with Techspace.- Working to retention KPI's in my buildings.- Holding regular feedback sessions with member company heads.- Accurately reporting member offboarding and renewals.- Identifying recurring member requirements and inefficient processes and adjusting as necessary.- Being available to solve all member problems and acting as an escalation point for any issues that my team are unable to manage.- Scoping and managing minor building alterations, such as TV and whiteboard installations, with the assistance of the Facilities team if required.- Managing Permits to Work for contractors carrying out work on site. Show less

Typical responsibilities include:- Organising social and networking events and parties catering to several hundred people, including supplier hire, guest list and event management.- Cultivating and delivering a range of community initiatives designed to develop connections and instigate a collaborative atmosphere between clients; including but not limited to a calendar of events, email and print communications.- Managing the building operations and maintenance of a 5 floor office… Show more Typical responsibilities include:- Organising social and networking events and parties catering to several hundred people, including supplier hire, guest list and event management.- Cultivating and delivering a range of community initiatives designed to develop connections and instigate a collaborative atmosphere between clients; including but not limited to a calendar of events, email and print communications.- Managing the building operations and maintenance of a 5 floor office building to ensure members have a troublefree, first class experience.- Updating and implementing operational processes and procedures.- Optimizing the service level for meeting rooms, common areas and reception services.- Monitoring the meeting room agenda and acting as a host for our Business club and events.- Solving member related issues in a timely and efficient manner.- Managing member I.T. support requests.- Conducting tours for prospective customers.- Various administrative tasks associated with the day to day running of a serviced office space and business club in the City of London.Preious event clients include H&M, GoPro and Facebook. Show less

Responsible for the smooth delivery of the daytime and evening activity and entertainment programmes for First Choice Holiday Villages. Scheduling activities for optimum exposure.Dealing with a wide range of queries from guests regarding both the entertainment on offer and the overall experience of high-end family holiday resorts.The sales strategy and regular stocktaking of associated merchandise.

Lead bass/baritone in The Divos, leading Il Divo tribute in Greece and southeastern Europe.

Working face to face with potential customers, to sell the attraction experience. Creating and being aware of sales promotions both from the dungeon itself and third parties such as online and print media to maximise the attraction intake.Dealing with day to day enquiries about the attraction over the phone, through email and in person.