• Provide solution architect advisory IDM department for IIQ application integrations • Provide Sr. engineering skills for the SailPoint IIQ suite and other variousinfo sec tools• Provided setup for Seczetta HRMS system• Provide training and for IIQ tools to client• Provide architecture leadership on incoming and current client projects• Acting Devops manager providing support in developing an implementationof application solutions to help strengthen and secure infrastructure for Client requesting assistance

IDM Solutions Architect & Devops Manager Regatta Solution Group • Remote • October 2019 – June 2020• Provide solution architect advisory for clients around the IAM industry andthe SailPoint suite• Provide Sr. engineering skills for the SailPoint IIQ suite and other variousinfo sec tools• Provide training and for IIQ tools to other teammates and clients• Provide governance solution recommendations to clients• Assist in applying the agile methodology (safe framework) to all projects forRegatta and its clients as they migrate over from waterfall methodology. • Provide architecture leadership on incoming and current client projects• Provide governance process guidelines on incoming and current clientprojects• Acting Devops manager providing support in developing an implementationof application solutions to help strengthen and secure the Regatta infrastructure with clients as needed.• Provided architect solution designs for developers when complex Agile user stories come into scope.• Designed, built, and managed custom creation of many IT process frameworks such as CI/CD framework,Agile frameworks, Application onboarding and developer coding standards.• Provide my technically and business skill to create manageable SOW’s for clients to accept and work to be completed on time. • Provide detail documentation with team members on all work completed toallow for simple understanding and execution when needed to client. • Designed, built and managed from the ground up the Jira project tool.• Designed, built and managed the companies first infrastructure inAzure cloud infrastructure.

• Provide leadership guidance to teammates when needed with things such as project management, SIQ, IDM and other tools• Implement of 6.0 + SIQ Security Tool• Provide engineering skills for the IIQ, SIQ and other other various info sec tools • Provide training for the SIQ and IIQ tool to other teammates• Trained in Agile methodology (safe framework)• Provide architecture leadership on Incoming projects that require IDM input before implementation.• Lead IDM engineer on execution of All TU audit review requirements from compliance. (PII, HIPPA,SOC etc..)

• Provide SME leadership guidance to teammates for the SailPoint Tool when needed.• Lead the upgrade from 6.3 to 7.1 with many new enhancements as well the move to a less customized processes to a more out of the box automatic processes of provisioning and governance actions within the IDM space. • Lead the update and creation of new coding and change standards within the IDM space over all.• provide requirement knowledge for onboarding clients into the IDM Tool.• Provide IDM and SailPoint knowledge by training of clients and team members as needed.• Lead on boarding of new applications for provisioning and access management per compliance and audit standards.• Lead and worked on processes such as password reset tool, Access Request, Provisioning, Certification, RBAC and Application boarding• Assisted in creating of project management skills such as scope, timeline resourcing etc. as needed• Ability to work remote and off hours to reach project deadline and a manage over seas staff at their daily work hours as needed. • Lead change management process for break/ fixes and normal change windows when required. • Lead build process files using GIT-HUB, SailPoint SSD and Jenkins systems.• Assist in management of Jira platform for project management

• Provided IAM and NIST security assessments to multiple clients around the medical device industry • Technical lead and assisted management in the creation of various project technology components programs within the health industry. Some workstream areas focused but not limited to are IAM, DR, Governance, SEIM • Mentored customer IT Management and workforce personnel to better understand business exposure and technical risk in order to make appropriate choices for monitoring standards, metrics, and benchmarks to ensure compliance with industry regulations and policy.• Functioned in a developer role that involved the new installation of IAM technology such as SailPoint IdentityIQ in many healthcare and commercial organizations. In those installations the integrating of applications such as Active Directory, CSV feeds, JDBC, SQL, UNIX, Logical, remedy ticketing system and Oracle were deployed. • Lead and assisted in the design and implication of IAM modules such as compliance manager, lifecycle manager, role based access control (RBAC) and provisioning with in IAM programs such as SailPoint IdentityIQ • Assisted in creation of an attribute based access control (ABAC) program for a top medical pharmaceutical organization• Technical lead and assisted as SEM for multiple IAM RFP's in the health industry

• Design, maintenance and implementation of SailPoint IdentityIQ Software to clients in the Financial and Health Care Industries • Provide the professional face and altitude of the company and partners while on assignments• Assist in creating demo orals and proof of concept’s to management and partners for showcasing to clients as requested.• Conducted client workshops to gather requirements for design per scope requirements • Conducted workshops with line of business for gathering of application, entitlement and role creation. • Interview line of business participants to understand how its business processes work. • Document process information using visual diagrams in the form of business process models • Analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.• Design businesses processes (To-be) and manage any subsequent changes to them.• Identify document and analyses business rules that govern the implementation of business processes.• Write business process management system (BPMS) specifications to be used by the developers for process automation• Create test plans and execute processes using the BPMS to ensure that the right results are achieved• Examine processes holistically to understand the impact of changing them on people, strategy, systems and general business operations.• Collate feedback on process performance. The collected data forms the basis of future process improvement projects• Monitor and measure the effectiveness of processes to ensure consistent value delivery• Integration of Remedy ticket solution• Assisted in creation of custom approval workflows for requests by use of gathered business processes • Creation and demo of “Proof of Concepts” to client per request of functionally. • New installation of IdentityIQ and integrating with multiple applications integration’s.

• Installation, integration and deployment of the IdentityIQ product in client environments.• Working with clients post implementation for user testing, debugging, support and maintenance. • Assisting in managing project scope, schedule, status and documentation • Performing demo's,RFP's and POC's as requested by clients• Developing and delivering technical training designed to enable/educate clients on Identity IQ during and after installation.• Design and maintenance of IAM software for clients • Assist in management of team on daily activities per scope • Provide the professional face and altitude of the company and partners while on assignments• Plan and coordinate upgrades, patches after QA & UAT testing• Design and implication of cloud based systems into production• Provide support for SailPoint and Salesforce.com where needed within my company• Design and maintenance of application infrastructure for IdentityIQ• Domestic and International support • Provisioning of users by configuring connectors between IdentityIQ and 3rd  party supported appliations  • Set up rules and developed a custom solution to connect and create notification tickets from IIQ to Remedy ITSM.• Performed IdentityIQ branding to help meet company requirements.• Custom java coding for IdentityIQ 5.5 - 6.1 • Set up rules and developed a custom solution to connect and create notification tickets from IIQ to Remedy ITSMPlatforms • IdentityIQ & AccessIQ Platforms by SailPoint Technologies• RemedyForce• SalesForce.com• BMC Solutions

•Manage incidents and resolve as needed per call.•Successfully analyzed, troubleshoot, and resolved simple to complex printer network incidents•Provide phone support to a user base of more than 500•Created and maintained new virtual window servers as needed in department•Helped implicate new computer policies as HR created policies within system wide environment •Manage Microsoft Forefront with upgrades, and security risks as they appear daily from end users. •Setup and maintain of remote access for users company wide though Citrix systems servers•Virus, Malware, spyware analyze clean up and safe restore •Analyzing the performance of the network to find bottlenecks such as a file servers that are too slow to keep up with database requests in printer, Citrix, and file servers company wide. (I.E Load Balancing) •Work with vendors to resolve printer and virus network problems•Created OS software images of new and old machines to keep with current updates•Created and removed users within active directory as they left firm or added to firm. •Setup and removal of equipment as users left or added to firm •Functioning as an active team member within the Project Support Team •Successfully researched, analyzed, troubleshot, setup, Apple iPhones, BlackBerrys and Android Phones•Resolved simple to complex problems associated with PC, Macs and Window/Linux servers.•Successfully assisted with install and set up during upgrade of Cisco backbone routers with network administrator •Successfully install of wireless network to Marki hardware from Cisco Hardware and maintain of network after.

Manage incidents and engage other departments as appropriate• Successfully researched, analyzed, troubleshot, and resolved simple to complex network and mainframe incidents• Provided phone support to a user base of more than 5000• Logging of all calls with appropriate coding through Service Center 7.0• Daily Manual Batching of all mainframe and payment jobs• Configure and perform advanced diagnostics on mainframe, Unix or windows infrastructure components • Analyzing the performance of the network to find bottlenecks such as a file server that is too slow to keep up with database requests • Work with vendors to resolve network problems

Maintained devices by installing software, upgrading new systems and configuring them as neededSuccessfully researched, analyzed, troubleshot, and resolved simple to complex network problems Associated with PC, iPhones, BlackBerrys, Macs, printers, software, and hardware, initiated preventive actions. Functioning as an active team member within the Project Support TeamCreated OS software images for new and old machines with user policies as instructed per company rulesSetup and maintain of remote access for users company wideVirus, Malware, spyware analyze clean up and safe restoreAssisted in creating companywide standards and tech documents for team members and companyAssisted in setting of group policies with in department and company wideDomestic and International desktop support

Managed and prepared the Document Desirables Register, manpower, budget and contract documentsMaintained budget and assisted Project Manager on financial issues including invoicing, collections,project expenses and budget. Prepared and maintained document control processes in accordance with the project manual and with the associated document templates and proceduresTravelled monthly (Domestic and International) to update project managers, consultants and clients project status and concerns. Ensured team members and outside consultants are compliant with the processes and procedures of document control and contractManaged and recorded incoming/outgoing documentation on a central recordPrepared documents for transmittal (QA/QC of documents)Created weekly and monthly reports on project status for executive management and client useManaged web based project collaboration site.· Assisted in supervising team members and outside consultants for upper management (Team of 20+)· Assisting with last minute project commitments beyond routine business hours when necessary· Acted as liaison between project managers and team leaders

Provided sales & technical support to new and existing clients by assessing their technical needs and making recommendations to meet the needs and budget they require

· Maintained devices but installing software, upgrading new systems and configuring them as needed· Successfully researched, analyzed, troubleshot, and resolved simple to complex network problems Associated with PC, Macs, printers, software, and hardware, initiated preventive actions· Managing and recording incoming/outgoing documentation on a central record· Learn, assisted and gave input with ongoing projects day to day· Managing and prepared the Document Desirables Register, manpower, budget and contract· Organized day-to-day operations within office and out in field· Attending and running weekly project meetings with team member and outside consultants· Functioning as an active team member within the Project Support Team· Preparing documents for transmittal (QA/QC of documents)