Delivered captivating performances for an original musical for Holland America Princess in Denali National Park.Collaborated with a diverse team of artists to create engaging and entertaining performances.Adapted performances to suit different audiences and maintained high energy throughout shows.Participated in rehearsals, costume fittings, and other preparatory activities to ensure seamless performances.Interacted with patrons to understand preferences and provide personalized drinks.Crafted and served a diverse range of beers and cocktails with precision and creativity.Maintained a clean and organized bar, monitored inventory, and placed orders as needed.Managed cash transactions, processed payments, and handled any customer concerns.

Design, implement, and oversee over 45 annual productions from preliminary planning to final execution at the Kansas Star Arena.Negotiate and execute purchasing and event contracts on average of $50,000.Supervise, delegate and guide all house production crews as well as contracted production staff of over 20 people.Maintain accurate records and reports for production department, i.e., budgets,technical estimates/quotes, confidential information for employees, arena property and equipment.Develop a production calendar in collaboration with event coordinators, vendors, and other department staff that includes load-in/load-out times, staffing requirements, and day to day task deadline, etc.Provide a safe work environment for staff by ensuring compliance with all OSHA regulations, company policies; coordinate with local fire, police and public safety prior to events.Oversee the hiring and on boarding of production staff as well as provide proper training that promotes growth through constructive feedback.Evaluate, develop, and interpret technical drawings associated with set design, rigging plots, lighting plots, sound plots and all other technical drawings associated with events.Track all production cost; work with event coordinators, vendors, and artists in order to meet budget goals and provide quality service.Cultivate an inclusive, and diverse work environment that illustrates the values of our company.

Promptly serve food and beverages to guests with a positive attitude.Successfully multitask while remaining professional and courteous in a face-paced environment.Provide knowledge of food, liquor, wine, and beer to accurately help guests determine their needsPerform server duties as well as opening/closing duties, and “side work” as outlined by management.

Tracked and managed annual budgets for events, travel, and materials. Provided budget reconciliations at end of the yearEstablished and maintained schedules for more than 40 annual campus events, meetings and site visits as well as update annual travel schedulesWorked with and for diverse groups of students and communitiesDeveloped, arranged, and implemented approx. 10 on and off campus events annually with the goal of engaging with prospective studentsDeveloped a recruitment strategy to establish student interest, and provide support throughout the on boarding process.Utilized recruitment and CRM software to prioritize outreach tasks based on student position through the recruitment process.Coordinated all pre-visit communication, travel arrangements, and sight visits, and completed all follow-up with students, parents, and counselors.Maintained inventory of fair/visit supplies, event decorations, and office supplies.Planned and executed event programming (i.e. information sessions, counselor events, hometown meetings, etc.). Evaluated program effectiveness and developed improvements to achieve goals.Maintained knowledge of all facets of Wichita State University such as mission statement, academic programs, student activities and organizations, cost/fees, admissions requirements and procedures, and the university’s relationship with the Wichita community.

Facilitated recruitment programs and events for incoming and transfer students, as well as produced events for retention of students within the organizationConsulted with >40 groups with an average of 30 students each to formulate personal and organizational strategic goals for budgeting, recruiting, retention, and risk managementDeveloped annual budgets and payment structures for each chapter on average of >$15,000, and initiated collection efforts for delinquent accountsOrganized, developed, and managed newly expanded chapters and existing chapters at Division 1 universities.Facilitated recruitment programs and events for incoming and transfer students, as well as promoted events for retention of the students in the organization.Represented the National Fraternity in regular meetings with university officials and advisers, alumni volunteers, and students.Ensured FIPG Risk Management compliance through regular educational presentations and enforcement of National Fraternity risk management guidelines.Assisted in facilitating and speaking at national events of the Fraternity including National Conclave, Regional Leadership Colleges, Clark-Thompson Presidents' Academy, and Recruitment Boot Camp.

Answered and processed inbound customer calls as specified, in a professional, courteous, and timely manner.Maintained a professional, calm, and pleasant voice image at all times when communicating with customers.Efficiently and accurately entered and maintained all customer account data and activity in appropriate systems.Provided accurate and timely follow-through on all customer inquiries or correspondence requiring research.

Collected and coordinated the flow of internal and external informationPerformed various administrative duties such as: operating phone systems, faxing, copying, printing, scanning, and mailingUpdated all information for the Art Department, e.g., events, mailing information, etc. Closed office and accounte for monetary transactions