❖ Supported several SQL Server 2012/2014 instances related to a project management application.❖ Gathered user requirements, participate in user group meetings, defined report specifications, and designed specification documents based on user requirements.❖ Performed MS SQL Server 2012/2014 administration in a non-clustered environment. ❖ Upgraded SQL Server SQL 2014 version and applied SQL server service packs and security patches.❖ Performed SQL server performance tuning… Show more ❖ Supported several SQL Server 2012/2014 instances related to a project management application.❖ Gathered user requirements, participate in user group meetings, defined report specifications, and designed specification documents based on user requirements.❖ Performed MS SQL Server 2012/2014 administration in a non-clustered environment. ❖ Upgraded SQL Server SQL 2014 version and applied SQL server service packs and security patches.❖ Performed SQL server performance tuning and troubleshooting. Performed routine DBA maintenance tasks like planning,monitoring databases, logs for errors.❖ Created Active Directory with security group with table level permissions.❖ Managed SQL Server databases & configured failover cluster.❖ Perform regular monitoring of the services, which includes backup job monitoring, Disk space monitoring, Services monitoring,and block monitoring and troubleshoot using Red Gate Tools and Spotlight. Show less

Conducting a thorough data analysis of clients' information and storage systems.Creating or implementing a digital conversion program in line with the client's needs.Installing and maintaining data collation software.Varifying and extracting data from hardcopy and other digital sources.Importing and transferring data to a secure central database.Performing regular data integrity and quality audits.Creating and submitting data collation… Show more Conducting a thorough data analysis of clients' information and storage systems.Creating or implementing a digital conversion program in line with the client's needs.Installing and maintaining data collation software.Varifying and extracting data from hardcopy and other digital sources.Importing and transferring data to a secure central database.Performing regular data integrity and quality audits.Creating and submitting data collation reports.Troubleshooting information storage issues.Training staff on data storage and retrieval processes. Show less

• Flawless execution of all Steps to a call activity within sales territory.• Increase awareness and grow equity of Fan Milk brands by properly managing below-the-line communications within sales territory• Drive price compliance & quality standards within sales territory through the effective management of Territory Sales Team• Coaching, motivating and driving a Territory Sales Team (5 Customer Development Rep. and 2 Vendor recruiters) towards the achievement of specified territory… Show more • Flawless execution of all Steps to a call activity within sales territory.• Increase awareness and grow equity of Fan Milk brands by properly managing below-the-line communications within sales territory• Drive price compliance & quality standards within sales territory through the effective management of Territory Sales Team• Coaching, motivating and driving a Territory Sales Team (5 Customer Development Rep. and 2 Vendor recruiters) towards the achievement of specified territory volume targets.• Analysis of Sales Force Automation reports generated from field sales with a view to obtain valuable business insights for increased productivity.• Developing the capability of Territory Sales Team in line with Fan Milks way of Selling and Fan Milks Code of Business Conduct.• Providing valuable solutions to client problems within a given sales territory in a way that would unlock value & growth for Fan Milk & trade partners• Driving the implementation of Minimum Outlet Activation Standards in all retail accounts within sales territory. Show less

DIAMOND BANK PLC, Victoria-Island, Lagos-Nigeria (August, 2013 till 10/05/2015)Position: Customer care representativeJob Description and Achievements:• Provide information on Diamond Bank products and services to customers.• Resolve customer’s queries regarding to all Diamond products.• Research required information using available resources and applications to resolve customers query.• Follow up on customers where necessary to achieve organization’s first call… Show more DIAMOND BANK PLC, Victoria-Island, Lagos-Nigeria (August, 2013 till 10/05/2015)Position: Customer care representativeJob Description and Achievements:• Provide information on Diamond Bank products and services to customers.• Resolve customer’s queries regarding to all Diamond products.• Research required information using available resources and applications to resolve customers query.• Follow up on customers where necessary to achieve organization’s first call resolution vision.• Respond to customer inquiries, handle and resolve customer complaints.• Ensure excellent customer experience and grow customer’s loyalty• Provide quality service as a brand ambassador to the organization. Show less

DIAMOND BANK PLC, Opebi-Allen, Lagos-Nigeria. (April, 2012 –August, 2013)TELLER SERVICE REPRESENTATIVE• Western Union Money payment.• Processed funds transaction in form of deposit and withdrawal both cash and cheque.• Prepared drafts• Provided information on products and services to customers• Use of different platforms such as e-tranzact, aerosoft, pay for me, Lagos state, bank collect etc. for payment transaction.