Andrew Dam Email & Phone Number

San Gabriel, Ca

Using strong analytical skills and problem-solving abilities with project management skills to resolve computer related issues. Excellent interpersonal skills to communicate with staff and vendors.Frontline of customer support for on location and remote staff. Focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.Help desk requests are tracked using a ticketing system. Efficiently resolve requests at… Show more Using strong analytical skills and problem-solving abilities with project management skills to resolve computer related issues. Excellent interpersonal skills to communicate with staff and vendors.Frontline of customer support for on location and remote staff. Focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.Help desk requests are tracked using a ticketing system. Efficiently resolve requests at standards set for ticket quality, like average time to resolution and percentage of tickets that are escalated to higher levels. Show less

Taking photographs of objects, people, or anything to create creative work.

Management

Bachelor'S Degree, Accounting And Information Systems

Activities and Societies: - CPSA - SWIFT

Education record