Andrew Daniel Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

F u n c t i o n s a s a o n e - s t o p t e am t o h a n d l e a l l e s c a l a t e dc omp l a i n t c a s e s t h a t r e q u i r e ma n a g e r c a l l b a c k . T h e s e c a s e so r i g i n a t e f r om e i t h e r b u y e r o r s e l l e r c omp l a i n t s .R e q u i r e d t o h a n d l e h i g h r i s k c a s e s d a i l y a n d a r e r e q u i r e d t of u l l y c omp l e t e h a n d l i n g a l l c a s e s a s s i g n e d t o y o u o n

Selangor, Malaysia

F u n c t i o n s a s a o n e - s t o p t e am t o h a n d l e a l l e s c a l a t e dc omp l a i n t c a s e s t h a t r e q u i r e ma n a g e r c a l l b a c k . T h e s e c a s e so r i g i n a t e f r om e i t h e r b u y e r o r s e l l e r c omp l a i n t s .R e q u i r e d t o h a n d l e h i g h r i s k c a s e s d a i l y a n d a r e r e q u i r e d t of u l l y c omp l e t e h a n d l i n g a l l c a s e s a s s i g n e d t o y o u o n daily basis

Malaysia

Train and lead L1 agent to do troubleshooting for network issues

Malaysia

P r o v i d e t e c h n i c a l a s s i s t a n c e a n d s u p p o r t f o r i n c omi n gq u e r i e s a n d i s s u e s r e l a t e d t o c omp u t e r s y s t ems , s o f t w a r e , a n dh a r d w a r e . R e s p o n d t o q u e r i e s o v e r t h e p h o n e .

Malaysia

Assisted customer's enquiry and techinical issues

Malaysia

H a n d l e c u s t ome r s n e e d s t h r u p h o n e a n d o v e r c ome c u s t ome r sp r o b l ems . A l s o a s s i s t e d c u s t ome r w i t h enquiry

Malaysia

Handle customer face to face