Andrew Darke

Andrew Darke Email and Phone Number

Senior Field Support Engineer @ Hoople Ltd
United Kingdom
Andrew Darke's Location
United Kingdom, United Kingdom
Andrew Darke's Contact Details

Andrew Darke work email

Andrew Darke personal email

n/a
About Andrew Darke

Andrew Darke is a Senior Field Support Engineer at Hoople Ltd. He possess expertise in active directory, vmware, itil, windows server, virtualization and 40 more skills.

Andrew Darke's Current Company Details
Hoople Ltd

Hoople Ltd

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Senior Field Support Engineer
United Kingdom
Website:
hoopleltd.co.uk
Employees:
12
Andrew Darke Work Experience Details
  • Hoople Ltd
    Senior Field Support Engineer
    Hoople Ltd
    United Kingdom
  • Hoople Ltd
    Senior Field Support Engineer
    Hoople Ltd Oct 2010 - Present
    Supervise and support up to 20 members of staff as directed by the Field Support Team Leader.Responsible for Coordination of ICT Field Support function including remote support accross 100+ sites for 6000+ users.Allocation of incidents, problems and changes where appropriate.Image creation and deployment Ghost, MDT and System Centre 2012 (SCCM).Creation of application delivery packages for deployment with LANDesk or SCCM.Provide 2nd and 3rd line support via telephone, onsite or remote assistance.Evaluate software and hardware solutions.Documentation of project work.Delivery of desktop hardware and equipment.Liasing with suppliers, internal and external support agencies.Network account administration and set up.Coordination of office moves.Creation of VBScript scripts and VB.NET applications to assist in automation of day to day tasks.
  • Herefordshire Council
    Field Support Engineer
    Herefordshire Council Oct 2009 - Oct 2010
    2nd and 3rd line remote and on site desktop and software support.
  • Herefordshire Council
    Ict Helpdesk Technician
    Herefordshire Council Jul 2007 - Oct 2009
    Providing 1st and 2nd line support for software and hardware via email and telephone.

Andrew Darke Skills

Active Directory Vmware Itil Windows Server Virtualization System Administration Servers Cisco Technologies Dns Storage Area Networks Vmware Esx Hardware Microsoft Exchange Nas Windows 7 Network Security Norton Ghost Switches Technical Support It Service Management Networking Network Architecture Microsoft Certified Professional Data Center Desktop Computers Cisco Ios Remote Desktop Software Documentation Operating Systems Help Desk Support Iis Group Policy Disaster Recovery Vpn System Deployment Windows Xp Software Installation San Network Administration Sccm Microsoft Technologies Vbscript Cisco Routers Hyper V Wireless Networking

Andrew Darke Education Details

Frequently Asked Questions about Andrew Darke

What company does Andrew Darke work for?

Andrew Darke works for Hoople Ltd

What is Andrew Darke's role at the current company?

Andrew Darke's current role is Senior Field Support Engineer.

What is Andrew Darke's email address?

Andrew Darke's email address is an****@****d.co.uk

What schools did Andrew Darke attend?

Andrew Darke attended University Of Worcester, Hereford College Of Technology.

What are some of Andrew Darke's interests?

Andrew Darke has interest in Video Editing, New Technology, Video Games.

What skills is Andrew Darke known for?

Andrew Darke has skills like Active Directory, Vmware, Itil, Windows Server, Virtualization, System Administration, Servers, Cisco Technologies, Dns, Storage Area Networks, Vmware Esx, Hardware.

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