I am a retired Operations Manager with experience primarily gained in the logistics sector. I have led and experienced some of the changes in dynamics within the home delivery and freight markets as well as working within leading European Logistics Companies providing high quality, profitable and cost-efficient delivery, collection and warehousing services to a wide range of blue-chip clients. My speciality? I am a proven people manager who leads and develops Management Teams, giving them a focused and professional approach to engaging more effectively with their colleagues? I have a track record of using this approach to increase operational efficiency, service levels, safety, compliance and customer experience.My broad operational experience allows me to challenge normal procedures and continuously seek efficiencies and process improvements. I have previously led a project to introduce ‘lean’ principles into a labour-intensive operation that ultimately delivered a £1.3 million annual saving.I have a strong record of hands on management at all operational levels, with detailed knowledge of home deliveries, b2b parcels and white/brown goods distribution. A pragmatic drive that delivers results is allied to strong presentation skills and the ability to establish cross-functional relationships have enabled me to support account managers and key customer facing conversations – ensuring business development in highly competitive industries. Indeed, I have been closely involved in a number of initiatives required to support the logistics demands of the on-line retailing boom. I am keen to assist companies seeking to address organisational and operational efficiencies.