Andrew Dench

Andrew Dench Email and Phone Number

End User Services Project Manager @ Prudential plc
London, England, GB
Andrew Dench's Location
London Area, United Kingdom, United Kingdom, United Kingdom
Andrew Dench's Contact Details

Andrew Dench personal email

n/a
About Andrew Dench

I’m a delivery focused, passionate and resilient Senior Technical IT Project Manager and people leader with extensive experience within the Financial Services/Insurance sector across a broad range of infrastructure and technologies. I have proven track record of successfully meeting company objectives. I possess strong team building and leadership skills combined with vast experience of key stakeholder, senior management and customer communication gained over 20 years of initiating, managing and delivering IT projects.I am flexible, committed with excellent planning, communication and project troubleshooting skills and well versed in many different project delivery methodologies and frameworks.I’m married with 2 teenage daughters, and I’m also an active committee member of a local angling clubTechnical & Product KnowledgeMicrosoft Azure CloudIaaS automationWindows10Windows7Windows Server 2008, 2012, 2016Citrix XenApp and XenDesktopRedHat LinuxActive Directory and Azure Active DirectoryMicrosoft ExchangeMicrosoft SQL ServerNetworking (DNS, DHCP, WINS, VPN, Palo Alto and Checkpoint firewalls).JIRA/ConfluencBlackrock AladdinMS Office 2010/0365, Project, VisioMarkit EDM SAASBloombergThinkfolioFidessa Minerva, BSWGlobal 1Sungard Xamin Sungard Global1SwiftIBM AlgorithmicsService NowPlanview

Andrew Dench's Current Company Details
Prudential plc

Prudential Plc

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End User Services Project Manager
London, England, GB
Employees:
1
Andrew Dench Work Experience Details
  • Prudential Plc
    End User Services Project Manager
    Prudential Plc
    London, England, Gb
  • Career Break
    Retirement
    Career Break Apr 2023 - Present
    Exploring Retirement
  • Prudential Plc
    End User Services Project Manager
    Prudential Plc Apr 2019 - Apr 2023
    Central, Hk
  • Tata Consultancy Services Limited
    Portfolio Manager
    Tata Consultancy Services Limited May 2018 - Sep 2018
    Ownership of the development and delivery of the M&G IT Infrastructure roadmap including governance, financial and delivery status reporting, risk and issue management, conflict resolution, production of board packs and associated MI. The portfolio of projects enabled the migration of applications and services from “on premise” to Cloud hosted solutions to align with the objectives set by the M&G Prudential Board. • Liaised closely with the Client IT Leadership teams to the align delivery of applications and infrastructure.• Provided oversight and direction to a team of 5 project managers.• Ensured adherence to Project Governance standards and processes.
  • M&G Prudential (Prudential Global Data Services)
    Infrastructure Programme Manager
    M&G Prudential (Prudential Global Data Services) Nov 2016 - Sep 2018
    Delivered a hybrid Azure solution to enable the integration of the Blackrock Aladdin product into the M&G systems estate to replace the incumbent Trading and Fund Management systems. Responsible for budget of £4.9million.• Scrum master, sprint planning and delivery, introduced DevOps way of working.• Recommended and subsequently implemented a revised Jira/Kanban workflow.• Responsible for the delivery of the design, build and management of IaaS VMs (Linux 7.2&7.4, Windows 2012, Windows 2016).• Provisioned Windows 10 platform for Dev and App Support teams in Azure using Dev Test Lab.• Provided oversight for the implementation of Windows10 and O365 Services (Teams, Exchange and SharePoint On Line).• Led the delivery of cloud security tooling (Azure Security Centre, OMS and Tenable). Deployment of Akamai WAF for external facing endpoints.• Managed the Operational Acceptance according to company standards to ensure newly implemented services had production level support.• Continuous process improvement, worked with leaders/owners of the process or service to understand current practices and identify areas for improvement, including running workshops and hothouses.
  • Pgds (Uk One) Limited
    Senior It Infrastructure Project Manager
    Pgds (Uk One) Limited Nov 2006 - May 2018
  • Prudential Uk
    Senior Project Manager
    Prudential Uk Jun 2015 - Jan 2017
    Fenchurch Street, England, Gb
    Tasked with the repatriation of Prudential Poland IT systems hosted in the US to the UK (Data Centre Migration), including pre sales, compliance and policy administration applications and the implementation of a new policy administration platform to enable the sale of Unit Linked products in Poland. Responsible for budget of £0.8 million.• Established a collaborative approach to coordinate delivery between UK, Poland and Mumbai based infrastructure teams.• Provision of new UK hosted network infrastructure Linux Web, App and Oracle DB servers, adhering to latest SCB’s• Build and migration of users to a Windows 7 Citrix Xendesktop farm.• Windows 10 Laptop deployment for key users.• Liaised with key senior Polish business stakeholders to develop a staggered migration approach with minimal impact to the day to day operations.• Production of extensive test plans to ensure complete and successful migrations.
  • M&G Real Estate
    Senior Project Manager
    M&G Real Estate Jun 2014 - Jun 2015
    London, England, Gb
    Transformation of Infrastructure Services for M&G Real Estate’s Asian Business from a locally provisioned service to an M&G Prudential UK based model, to harmonise the Asia IT services with the UK and Europe BU’s to standardise the service and reduce local costs. Budget of £1.2 million.• Production of RFP for required IT support services to both local and global providers.• Transformation and consolidation and of Property Management suite of applications.• Migration of hosted data and Lotus Notes to MS Exchange conversion.• Provision of new desktop platform and services, IP Telephony and global support model.
  • M&G Investments
    Senior Project Manager
    M&G Investments Nov 2011 - Jun 2014
    London, England, Gb
    Managed the delivery of Windows 7 and Office 2010 to 3000 M&G users globally, utilising virtual, physical and mobile platforms. This included the conversion/upgrade/testing and deployment of over 1000 packaged desktop applications to ensure continued vendor support of the desktop estate. Budget of £3 million.• Preparation of Business case to the M&G exec for Physical and Virtual deployments to deliver a cost effective and “best fit” solution for all users.• Production of RFP for Application Packaging ensuring a collaborative approach with the third party vendor.• Management of packaging work stream (Identification, Discovery, Conversion, Test and Deployment)• Implementation of SCCM for device management/application deployment.• Budget , RAID and delivery status reporting.
  • M&G Investments
    Senior Project Manager
    M&G Investments Sep 2003 - Nov 2006
    London, England, Gb
  • M&G Investments
    Project Manager
    M&G Investments 1998 - 2003
    London, England, Gb
    Managed multiple IT Infrastructure projects including the implementation of NT4 to all desktops and servers supporting PPM Securities and M&G (1998)The relocation of M&G, PPM Securities and Prudential Group Head Office from Holborn Bars to new premises in Cannon Street (1999-2000).The creation of a PMO and resource management function for the M&G Technical Services function.
  • Ppm Securities
    Help Desk Team Manager
    Ppm Securities Mar 1994 - Dec 1997
  • Ppm Securities
    System Administrator/Operator
    Ppm Securities Mar 1990 - May 1994

Andrew Dench Skills

Pmo Virtualization Project Management Project Delivery Itil Business Analysis Project Portfolio Management Disaster Recovery Prince2 Stakeholder Management Management Vendor Management Service Delivery It Strategy Change Management

Andrew Dench Education Details

  • Ilford County High
    Ilford County High
  • Eastcourt
    Eastcourt

Frequently Asked Questions about Andrew Dench

What company does Andrew Dench work for?

Andrew Dench works for Prudential Plc

What is Andrew Dench's role at the current company?

Andrew Dench's current role is End User Services Project Manager.

What is Andrew Dench's email address?

Andrew Dench's email address is an****@****gds.com

What schools did Andrew Dench attend?

Andrew Dench attended Ilford County High, Eastcourt.

What skills is Andrew Dench known for?

Andrew Dench has skills like Pmo, Virtualization, Project Management, Project Delivery, Itil, Business Analysis, Project Portfolio Management, Disaster Recovery, Prince2, Stakeholder Management, Management, Vendor Management.

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