Andy Dent Email & Phone Number

Global

Supporting clients to scope, design and deliver impactful management, leadership and coaching programmes.

UK And Global

Building and maintaining relationships with clients to support them develop their people for improved performance. I work with HR and L&D teams to support them with Leadership, Coaching and Training services that deliver measurable impact and personal growth for their people. Since summer of 2020 I am also responsible for leading marketing strategy and.

Responsible for leadership of a team of highly experienced business development managers who support in excess of 600 orgainsations and training providers delivering accredited leadership, management and coaching training.Personally responsible for strategic account management of ILM’s largest training providers and employer clients.Significant involvement.

Work with private training organisations, consultants, FE sector, HE sector and corporate organisations to build and accredit regulated and bespoke leadership, management and coaching programmes and qualifications.Support business growth of key accounts by offering bespoke and tailored support.Work with stakeholder groups to build and promote the ILM brand.

UK

Maintaining key client relationships with senior HR/LD leads to map training provision to organisation outputs and then work with internal teams to design build or commission learning content creation. Responsible for strategic business growth in all areas including SFA contract / EFA contracts and management of sub-contract relationshipsRaising the brand.

United Kingdom

Responsible for operational management and achievement of Skills Funding Agency contract delivery in excess of £1 million. Line management of UK regional management and tutor team to ensure quality and timely completion of government funded training programmes.Relationship management of new and existing clients to ensure ongoing satisfaction.Contribution.

Bristol

Took the former Esporta club through first 8 months integration to Virgin Active. Mananged team through significant changes in policy, KPI, operating procedures and staffing restructure.The role involved being proactive and heavily customer and team facing to gain confidence to influence change.

Management and accountability for achieving business objectives, member experience and health and safety for 5500 adult and junior member club with over 100 team members.Won “2010- Most Loved By Our Members Award” recognized above 78 other clubs for achieving exceptional net promoter and service scores. Selected with 2 other GM’s for a trip to Las Vegas.

Management of health and fitness, swimming, group exercise, racquets and kids departments. Leadership and line management of 6 department coordinators and over 100 team members. Strong P&L management- Over achieved total departmental income targets by 20% of 2009 target achieving strong contribution to bottom line through tight cost control. Increased.

Management of all areas of business within allocated region. Leadership and motivation of regional team of colleagues to achieve targets and drive standards of delivery to clients.Reporting to and working closely with the Managing Director to be influential in successful tendering for government funded learning programmes.Programme management of innovative.

Navigation of a case load of up to 75 Apprentices and students towards completion of leisure industry awards. Delivery and development of Central YMCA Qualifications programme including gym instructor, ETM and Circuits. Delivered and assessed many apprenticeshipsHealth and safety vetting checks on all training venues and a variety of sport and leisure.