Andrew Denton work email
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Andrew Denton personal email
Andrew Denton is a Solutions Director at Jigsaw24 at Jigsaw24. He possess expertise in itil, service management, service delivery, outsourcing, managed services and 22 more skills. Colleagues describe him as "Andrew is a skilled service architect, strategist and manager. I worked alongside Andrew and then reported directly to him and have no hesitation in recommending him to anyone. He is an excellent manager who supports his team and strives for the best for them and from them.", "I have worked with Andrew on a Solution Migration project at BT Lynx. In that time I have found Andrew to be a diligent and engaging individual who is capable of managing programmes of significant complexity and ambiguity. Andrew has a very outcome focused approach to delivery – always following through on what he has committed to. He has a great knack for being able to interpret ‘technical speak’ into a language that the business understands and is very committed to ensuring stakeholders are kept informed. Pleasure to work with and I hope to have the opprotunity to work with him again in the future. Exceptional qualities : Approachable, Pragmatic and Organised.", and "I have worked with Andrew for a number of years now and can say that he is extremely professional in his work, and is a good communicator at all levels."
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Solutions DirectorJigsaw24 Mar 2021 - PresentNottingham, GbBusiness Systems, IT & Cyber Security, DevSecOps Owner, Presales, Technical Strategy, Service Design Propositions Development Lead -
Head Of Presales At Jigsaw24Jigsaw24 Mar 2020 - Jul 2021Nottingham, Gb
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Service Design ManagerPhoenix (It Infrastructure Services) Apr 2015 - Dec 2015Nelson, Lancashire, GbResponsible for leading a highly skilled team of Service Designers for the Managed Services business at Phoenix. Providing services solutions to both the existing account base, and new prospects. In addition helping to define the future strategy and developing new managed services offerings that enhance the value of Phoenix to our clients -
Service Design ArchitectPhoenix (It Infrastructure Services) Jul 2011 - May 2015Nelson, Lancashire, GbAs part of the Managed Services Business unit I engage with clients and capabilities within the business to propose and design services across the full portfolio of managed and professional services. Key services include Service Desk, both dedicated and syndicated, field engineering, managed network services including wireless, application and desktop managed services, systems monitoring and management. I structure the service take on approach for each clients service, using my significant transition and programme management experience. I ensure full commercial models are produced for each deal using both standard and bespoke models dependent on the service and need of the client. I also help develop Service Descriptions and advise on best practise in delivery of services using strong process skills, and ITIL best practise.
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Transition And Programme ManagerIcm Oct 2010 - Mar 2012Birstall, West Yorkshire, GbTransition and Programme Manager at ICM-Working across key accounts for strategic clients in the transition of services into the ICM business.www.icm.co.uk -
Transition And Programme ManagerBt Engage It Sep 2008 - Feb 2010London, GbDelivery responsibilities included:-Manage the transition of the ITIL Service Management capabilities from the incumbent suppliers/insourced Service Desks, ensuring services are embedded within BT Engage IT’s delivery teams, including Service Desk, Incident Management, Knowledge Management, Service Request management, Problem Management, Change Management, Capacity, Availability, and Service Level reporting.Full technical support integration into the existing BT Engage Service Desk of key Microsoft Applications, such as Active Directory and Exchange. SCCM, COE build. In addition network management services of the MPLS, WLAN, and LAN. Management commercial change controls, project budget, and working with the Head of Operations to ensure efficiencies in the delivery within the Managed Services budget. -
Project Manager / Service Transition ManagerBt Lynx Sep 2007 - Aug 2008Responsibility for the full project lifecycle including identifying new opportunities while working with existing clients, and assisting with the production of bids and proposals. Ensuring financial management, and commercial focus for assigned projects, and providing leadership and direction to Project teams/technical and support staff.
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Service Manager (Client Support Manager)Eds May 2006 - Sep 2007Houston, Texas, UsWorking within the EDS DWP 'Desktop Tower', responsible for all Service Management and live service issues as part of the Desktop Transformation Programme. The scope of which is to replace 140000 desktops on the DWP estate, and implement a standard build to all Desktop/Servers on the estate. -
Project ManagerEds Apr 2002 - Apr 2006Houston, Texas, UsThe DWP Jobcentre Plus programme to convert existing Jobcentre and Benefits agency offices to the new Jobcentre Plus business operating model. Delivered as two, two year Programmes by EDS, each worth in excess of £30m revenue to the business.Responsibilities included:-• Deployment of UNIX application servers for the Labour Market System (LMS).• Managing Database system changes and data migration activities for LMS.• LAN/WAN infrastructure re-engineering and upgrades as part of Jobcentre Plus implementation activity.• Voice/Telephony services implementation for Featurenet 5000 and 1000 systems, responsibility for suppliers (BT) providing a managed service to EDS.
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Project Implementation ManagerEds Apr 1999 - Mar 2002Houston, Texas, UsResponsibility for the delivery of Complex IMAC's and Office Infrastructure projects relocations, new builds, network and desktop upgrades
Andrew Denton Skills
Andrew Denton Education Details
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Qualifications
Frequently Asked Questions about Andrew Denton
What company does Andrew Denton work for?
Andrew Denton works for Jigsaw24
What is Andrew Denton's role at the current company?
Andrew Denton's current role is Solutions Director at Jigsaw24.
What is Andrew Denton's email address?
Andrew Denton's email address is an****@****oup.com
What schools did Andrew Denton attend?
Andrew Denton attended Qualifications.
What skills is Andrew Denton known for?
Andrew Denton has skills like Itil, Service Management, Service Delivery, Outsourcing, Managed Services, It Service Management, Prince2, Incident Management, Service Design, Data Center, Pre Sales, Infrastructure.
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