Andrew Dial

Andrew Dial Email and Phone Number

Client services professional, Manager, and Trainer @ USAA
san antonio, texas, united states
Andrew Dial's Location
Sugar City, Idaho, United States, United States
About Andrew Dial

My name is Andrew. I am able to engage clients and speak about their daily experience to accomplish small goals. I have 24 years of vast experience in the client services industry. I train leaders, increase skills for building top notch employees, and ensure best work practices. I adapt well to new responsibilities, technologies and applications. I excel with success on both team and individual platforms. Highlights:My experiences provide a wide range of training and skill sets. The most prominent positions are Restaurant Manager / Trainer and Call Center services. The multitude of projects includes Vivint Smart Home security, Bank of America, Del Taco and Nordictrack. I honor the citizens of The United States with six years of service in the National Guard, as a Cannoneer.

Andrew Dial's Current Company Details
USAA

Usaa

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Client services professional, Manager, and Trainer
san antonio, texas, united states
Website:
usaa.com
Employees:
29781
Andrew Dial Work Experience Details
  • Usaa
    Loan Officer
    Usaa Mar 2023 - Present
  • Maverik, Inc.
    Adventure Guide
    Maverik, Inc. May 2022 - Jul 2023
    Logan, Ut
  • Advanced Call Center Technologies, Llc
    Client Services Representative
    Advanced Call Center Technologies, Llc Jan 2021 - Apr 2021
    North Logan, Utah, United States
    Simple Banking. Assisted with balances, disputes, complaints, and demographic changes. Helped with transition period, as they are merging with BBVA USA.
  • Subway
    Shift Lead
    Subway Jul 2020 - Jan 2021
    Logan, Utah, United States
    Open or close store as needed. Cash handling. Food prep. Store maintenance. Prepare sandwiches for guests, according to menu guidelines.
  • Advanced Call Center Technologies, Llc
    Client Service Representative
    Advanced Call Center Technologies, Llc Mar 2019 - Jun 2020
    North Logan, Ut
    Take inbound calls for Bank of America clients. Specialized in ATM, Debit, and ACH transactions. Able to file claims, complaints, and affect stop payments where needed. / Move on to Debit Card Case Processing. Decided on Claims sent through Bank of America, and used a flow to determine eligible/ not eligible for funds returns.
  • Del Taco Restaurants Inc.
    Manager
    Del Taco Restaurants Inc. Dec 2018 - Mar 2019
    North Logan, Ut
    Train employees and open a new location in North Logan, UT. Set daily shift operations, cash operations, set assignments and duties, and ensure every guest the best restaurant experience possible.
  • Altra Shoes
    Client Service Representative
    Altra Shoes Aug 2018 - Dec 2018
    Logan, Ut
    Take inbound calls for clients, regarding shoes and apparel orders. Express ship to trail runners, set needed refunds or replacements.
  • Vivint Smart Home
    Customer Service Specialist
    Vivint Smart Home Oct 2017 - Aug 2018
    Logan, Ut
    Take inbound calls for Vivint Smart Home troubleshooting. Working on Sensors, smart equipment, panels, and cameras.
  • Advanced Call Center Technologies, Llc
    Student Loan Operator
    Advanced Call Center Technologies, Llc Apr 2017 - Oct 2017
    N Logan, Ut
    Take inbound calls for student loan payments. Offer solutions to stay on track
  • Vivint Smart Home
    Call Center Representative
    Vivint Smart Home Mar 2016 - Feb 2017
    North Logan, Ut, Usa
  • Icon Health And Fitness
    Call Center Representative
    Icon Health And Fitness Dec 2014 - Feb 2016
    Logan, Ut, Usa
  • Big J'S
    Cook
    Big J'S Aug 2014 - Dec 2014
  • Moody Creek Produce
    Hyster Driver
    Moody Creek Produce Feb 2013 - Aug 2014
    Sugar City, Id, Usa

Andrew Dial Education Details

  • Preston High School
    Preston High School
    Automobile/Automotive Mechanics Technology/Technician

Frequently Asked Questions about Andrew Dial

What company does Andrew Dial work for?

Andrew Dial works for Usaa

What is Andrew Dial's role at the current company?

Andrew Dial's current role is Client services professional, Manager, and Trainer.

What schools did Andrew Dial attend?

Andrew Dial attended Preston High School.

Who are Andrew Dial's colleagues?

Andrew Dial's colleagues are Jenny Stiles, Lissy Grunthaner, Dalia Reynoso, Tracy Stockwell, Leo Golubev, Margaret Snider, Maurchel Friends-Brown.

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