After the merger of Viju and VissionConnected, we have not become Kinly and look forward to becoming the leader in integration.

Help design and coordinate builds of new conference rooms and at the same time managed a team of three in preventative maintenance for audio visual related IP technology

Provide leadership, management and support in the implementation of on-site AV and videoconferencing operations at various financial, pharmaceutical and chemical corporations. Create client SOPs, training and troubleshooting manuals, perform training, and provide technical support and testing.Specific accomplishments:Lead the build out of new conference rooms, fitness center, and satellite and CATV systems from the rough construction phase to room handoff for the world headquarters of Goldman Sachs.Managed the Preventative Maintenance, break/fix department after the build out of the HQ for Goldman Sachs.Managed the network profiles for all the IP-based audio visual equipment for Goldman SachsLead the migration team for the transition from ATM/ISDN video conference network to IP. Lead in relocating a global network operation center and help desk from the United States overseas to Bangalore India. Included training of staff, creating new SOP's for Goldman Sachs.Established a video network operation center to monitor, test, and troubleshoot global videoconference networks for Goldman SachsProvided consultation in the video network design and testing of an IP-based collaborative system with innovative remote diagnostic capabilities for audio and video components. System to be installed in over 1,500 conference and meeting rooms internally for DuPontProvided consultation in the video network design and rolling out best practices for the migration of Pharmacia endpoints to Pfizer's network.Worked with Pfizer, Amgen, and Aventis and interviewed, hired and provided training of staff to manage their complex systems.

Coordinated and performed installations for executive boardrooms and surgical operating rooms in hospitals. Performed pre-sales site evaluations to assist in determining client needs. Provided client user training on the use and maintenance of installed equipment. Assisted with the operation if video equipment for clients during critical meetings or surgeries. Provided on-site and phone support for all technical issues throughout the Northeast.

Coordinated and performed installations for executive boardrooms and surgical operating rooms in hospitals. Performed pre-sales site evaluations to assist in determining client needs. Provided client user training on the use and maintenance of installed equipment. Assisted with the operation if video equipment for clients during critical meetings or surgeries. Provided on-site and phone support for all technical issues throughout the Northeast.

Performed installation for videoconferencing products operation on desktop systems. Provided on-site and phone support for all technical issues throughout

Met with Corporate groups to determine their media and audio/visual needs. Coordinated and setup all media services as required. Assisted in the installation of a Chaparral Satellite System, a fiber optic network that included a T1 circuit, SDN, patch panels, and a Cisco Router. Installed BRI-ISDN lines and assisted PVCI with the installation of a teleconference system using PictureTel equipment.

Managed a staff of 12 PBX operators. Coordinated staff scheduling, training, and performed reviews. Achieved the Guest Services Industry Index award after successfully implementing the Operator Awareness Program. Met with Corporate groups to determine their networking needs. Coordinated and setup all network services and equipment as required. Installed and maintained a Definity G3 V1 PBX System, along with Audix Voice Power and Voice Power Lodging. Installed and maintained a Xeta Call Accounting System. Received Manager of the Quarter Award in September of 1994.

Responsible for room inventory and management. Coordinated Housekeeping and Front Desk. Maintained Honored guest accounts and specific needs.