Andrew Dillon

Andrew Dillon Email and Phone Number

Head of Strategic Initiatives and Innovation, Global Business Financial Crime Risk @ HSBC
London, GB
Andrew Dillon's Location
Greater London, England, United Kingdom, United Kingdom
Andrew Dillon's Contact Details

Andrew Dillon personal email

n/a
About Andrew Dillon

A professional, highly successful, engaging and dedicated individual with over 19 yearsexperience within the financial sector. Experience of managing high profile global programmes, with significant exposure ‘end to end’ customer journey re-engineering and process decomposition.My core skills are establishing strong relationships at all levels, excellent leadership, strong negotiation and decision making skills. Coupled with being a highly self motivated individual with a well developed understanding of the business and key performance drivers, I have ensured consistently high levels of customer satisfaction which has been highly recognised.

Andrew Dillon's Current Company Details
HSBC

Hsbc

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Head of Strategic Initiatives and Innovation, Global Business Financial Crime Risk
London, GB
Website:
hsbc.com
Employees:
186860
Andrew Dillon Work Experience Details
  • Hsbc
    Head Of Strategic Initiatives And Innovation, Global Business Financial Crime Risk
    Hsbc
    London, Gb
  • Hsbc
    Head Of Strategic Initiatives & Innovation, Global Business Financial Crime Risk
    Hsbc Mar 2019 - Present
    London, Gb
  • Hsbc
    Global Design And Build Lead, Rbwm Global Standards
    Hsbc Apr 2016 - Mar 2019
    London, Gb
  • Hsbc
    Global Program Manager Domestic Customer Onboarding
    Hsbc Jul 2015 - Apr 2016
    London, Gb
  • Hsbc
    Global Programme Lead – International Customer Onboarding
    Hsbc Apr 2013 - Jul 2015
    London, Gb
    I am currently leading the International Customer Onboarding programme where I have had responsibility for the current state analysis and future state Global Design including the PRM referral model, journey SLAs and Design Authority approval. In addition my responsibilities also include the deployment of the model in new markets and subsequent corridor pairing
  • Hsbc
    Banking Operations Re-Engineering Global Lead
    Hsbc Jul 2012 - Mar 2013
    London, Gb
    Banking Operations Re-engineering is a new global change initiative sponsored by the global RBWM COO with a mandate to support local teams to identify and deliver incremental cost saves and customer/staff improvements within Banking Operations.
  • Hsbc
    Snr Pfs Development Manager, Customer Journey Re-Engineering At Hsbc
    Hsbc Oct 2008 - Aug 2012
    London, Gb
    I am currently managing a portfolio of projects within the Customer Journey Re-engineering team for HSBC Customer Propositions where I am also a member of the leadership team.
  • Hsbc
    National Recruitment Manager Premier And Financial Planning
    Hsbc Sep 2007 - Oct 2008
    London, Gb

Andrew Dillon Skills

Project Management Business Process Re Engineering Team Leadership Banking Business Analysis Business Process Improvement Change Management Credit Cards Customer Experience Leadership Management Portfolio Management Process Improvement Recruiting Retail Banking Risk Management Stakeholder Management Strategic Financial Planning Financial Planning

Andrew Dillon Education Details

  • University Of Brighton
    University Of Brighton
    Business Studies

Frequently Asked Questions about Andrew Dillon

What company does Andrew Dillon work for?

Andrew Dillon works for Hsbc

What is Andrew Dillon's role at the current company?

Andrew Dillon's current role is Head of Strategic Initiatives and Innovation, Global Business Financial Crime Risk.

What is Andrew Dillon's email address?

Andrew Dillon's email address is an****@****o.co.uk

What schools did Andrew Dillon attend?

Andrew Dillon attended University Of Brighton.

What skills is Andrew Dillon known for?

Andrew Dillon has skills like Project Management, Business Process Re Engineering, Team Leadership, Banking, Business Analysis, Business Process Improvement, Change Management, Credit Cards, Customer Experience, Leadership, Management, Portfolio Management.

Who are Andrew Dillon's colleagues?

Andrew Dillon's colleagues are Esra Adanir, Nems Saceda, Samuel Alester Rojas Castillo, Mahendra Patil, Sneha Gupta, Nan Ruiz, Swetha Arora.

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