Desktop Support Technician
Current- Provide desktop computer support for 149 users in office and remotely for Windows (multiple versions), Microsoft Office 2016 (Outlook, Word, Excel, PowerPoint, Access), Oracle CRM
- Trouble shoot computer and application issues in office and remotely
- Place orders for company cellphones and support users
- Reimage computers with the current operating system
- Provide training and walk-throughs on in house applications
- Activate key cards