IT Support Services TechnicianDivision of Information Technology, College of CharlestonAs an IT Support Services Technician at the College of Charleston, I handle a broad range of responsibilities that ensure smooth technology operations across the campus. With certifications as both a Dell Certified Technician and Apple Mac Certified Technician, I troubleshoot and resolve hardware, software, and network issues for faculty, staff, and students.Key aspects of my role include:Diagnosing and repairing Dell and Apple Mac devices.Troubleshooting software across both Windows and macOS platforms.Addressing networking issues to maintain reliable connectivity.Assisting with the installation, configuration, and maintenance of hardware and software in academic and administrative spaces.My goal is to provide effective, timely solutions that keep the college community running smoothly.

Network Coordinator