Andrew Elia

Andrew Elia Email and Phone Number

Kennett Square, PA, US
About Andrew Elia

Value-driven technology professional with 17+ years of both leadership and hands-on experience in CRM, systems integration, database administration, cloud computing, and IT operations. Technology leader and program manager for the digital transformation of a print newsletter business to a cutting-edge SaaS e-learning business. Proven performer in complex business environments with a working knowledge of sales and marketing operations. Ability to handle responsibility and work independently or in a team environment, under pressure, in a fast-paced environment.

Andrew Elia's Current Company Details
Constellation PowerLabs

Constellation Powerlabs

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IT Manager
Kennett Square, PA, US
Employees:
3390
Andrew Elia Work Experience Details
  • Constellation Powerlabs
    It Manager
    Constellation Powerlabs
    Kennett Square, Pa, Us
  • Constellation
    Lead It Analyst - Systems Administration, Analyst, Development, Project Management
    Constellation Mar 2019 - Present
  • Rapid Learning, A Bts Company
    Vp Of Information Technology
    Rapid Learning, A Bts Company Jan 2015 - Mar 2019
    • Recruit, oversee, develop, and direct IT department to support product, operations, and security.• Prepare IT department annual budget.• Selection and oversight of technology partners.• Ensured monthly systems availability was at or above 99.5% to meet service level agreements. Improved from 99.3% in 2016 to 99.82% in 2017. • Hands-on technical lead and project manager for the migration to Salesforce.com. Migrated 10 million records, reduced CRM operating expenses by 11% and IT operating expenses by 18%.• Spearheaded projects to reduce vendor dependence and costs by 38% though evaluating IT operations, optimizing business process, staff development, and migration to the cloud. • Partner with business and technology teams to prioritize roadmaps, requirements, balancing business need with financial and technology constraints.• Migrated PBX phone system to BroadSoft cloud VOIP solution. Integrated into Salesforce.com through Tenfold. Improved mobility, telephony costs by 25%, improved business development dials per hour by 15%.• Migrated on-premise e-commerce platform to cloud-based Shopify e-commerce platform improving digital product delivery, mobile experience, conversions, and availability. Reduced costs by 15% while increasing sales by 9% within the first year.
  • The Rapid Learning Institute
    Director Of It
    The Rapid Learning Institute Jan 2009 - Jan 2014
    Greater Philadelphia Area
    • Served as program manager and internal technical lead for the transition of a print-based newsletter business to a pioneering B2B SaaS e-learning training business in collaboration with internal cross-functional teams and multiple technology vendors. • Migrated company headquarters to new physical location including 5 servers and 60 clients. Oversight, selection and negation for data connectivity services, sever room design and wiring.• Oversee support for both customer and company employees. Implemented Zendesk ticket system improving ticket status visibility, support resource allocation and reduced response times by 20%.• Developed business continuity and security policies.• Hands-on SQL server database administrator. Served as lead data architect and data scientist.
  • Business 21 Publishing
    Enterprise Information Manager
    Business 21 Publishing May 2004 - Dec 2008
    • Data processing to support telemarketing/call center operation.• Prepare data for customer product fulfillment.• Active Directory and group policy.• Support telephony software and hardware.• Provide helpdesk support for internal operations.

Andrew Elia Skills

Project Management Management Leadership Business Analysis Program Management Training System Administration Database Administration Strategic Planning Disaster Recovery E Learning Team Building Team Leadership Systems Analysis Process Improvement Crm Information Technology Saas Enterprise Software Coaching Software Documentation Strategy It Strategy Powerpoint Visio Software As A Service Vendor Management Employee Training Salesforce.com Implementation Integration It Management Microsoft Sql Server Salesforce.com Salesforce.com Administration Networking Data Modeling Scrum Agile Project Management Software Development Life Cycle Ssrs Mysql Sql Server Reporting Services Sql Server Management Studio Microsoft Office Office 365 Amazon Web Services Amazon S3 Amazon Rds Microsoft Exchange Cloud Computing

Andrew Elia Education Details

Frequently Asked Questions about Andrew Elia

What company does Andrew Elia work for?

Andrew Elia works for Constellation Powerlabs

What is Andrew Elia's role at the current company?

Andrew Elia's current role is IT Manager.

What is Andrew Elia's email address?

Andrew Elia's email address is an****@****abs.com

What is Andrew Elia's direct phone number?

Andrew Elia's direct phone number is +126787*****

What schools did Andrew Elia attend?

Andrew Elia attended Widener University, University Of Denver, Archbishop Ryan.

What are some of Andrew Elia's interests?

Andrew Elia has interest in Science And Technology, Children, Education, Health.

What skills is Andrew Elia known for?

Andrew Elia has skills like Project Management, Management, Leadership, Business Analysis, Program Management, Training, System Administration, Database Administration, Strategic Planning, Disaster Recovery, E Learning, Team Building.

Who are Andrew Elia's colleagues?

Andrew Elia's colleagues are Lindsay Hollingshead, Kyle Hanen, Daksh Patel, Joe Kot, Jonetta Knight, Linda Wilson, Michael Justice.

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