Andrew Ellender Email & Phone Number

Louisiana, United States

Greater New Orleans Area

Sales Engineer responsible for supporting Sales team leading to closure of sales. Sales of technology solutions including WAVE, MPLS, Unified Communications as a Service, Cloud Connect, SD-WAN, Ethernet solutions, VPLS, TDM based access, Data Center, Dedicated Internet, SIP trunking, Managed Network Security (Cloud Based Firewalls and CPE based), and various other solutions provided by Windstream.- Perform customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions.- Document, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution.- Build relationships with customers serving as the technical liaison from pre-sales to post-sales- Responsible for growing strategic product sales and revenue through proactive engagement with customers.- Participate in strategic and tactical account planning.- Follow industry technology trends through self-study and formal training and share that knowledge with customers.- Clearly communicate the customer design to the teams responsible for ordering, implementation and ongoing support.- Provide technical training and development support to the local branch.- Lead internal cross-functional teams to obtain required approvals of non-standard designs for customers.The ability to discuss Public, Private, and Hybrid Cloud and managed hosting with C-Level ExecutivesThe ability to take customer business and technical requirements and challenges and turn them into a solution.

Stennis Space Center, Mississippi

Data Center Technology Lead. Led design and implementation of data center network solutions for Department of Homeland Security.

Virginia, United States

Dallas/Fort Worth Area

Primary responsibilities include the management of large accounts providing technical leadership to teams associated with accounts for pre- and post- sales engineering. Also responsible for complex designs for clients based on communicated requirements.Responsible for design and leadership toward implementation of network solutions and cloud based security.Support pre- / post-sales by providing technical presentations, network designs, and support RFPs that led to winning new business.Review / Monitor traffic flows and make recommendations to optimize traffic, reliability, redundancy, and performance for campus LANs, WANs, and remote access networks.Work with SOC and NOC presenting designs leading to effective trouble isolation from those business groups and assisting with resolutions of client networks.Responsible for Ipanema design, installation, and traffic classification maintenance leading to optimized traffic flows.Helped grow revenue by managing relationships with targeted accounts to identify new opportunities to open new revenue streams.

Dallas/Fort Worth Area

Primarily responsible for evaluating new customer needs, developing sales strategies with account executives. Additional duties included configuring solutions to demonstrate the capabilities of a broad range of network equipment. Also, provided pre-sales support to other Sales Engineers where required as a product expert.Responsible for evaluating account needs, developing sales strategies and understanding the technical aspects of the sales environment.Equipment Demonstrations and Pre-Sales Installations that would lead to revenue.Developed and delivered high quality custom company and product presentations.Designed, validated and presented solutions, including advanced product concepts, future directions and third party complementary products where appropriate.

Richardson, Tx

Primary responsibilities included Network Engineering Manager, Network Architect / Designer leading a team to implement a worldwide network and security solution for Fossil. The solution included equipment for server farms; web servers that were load balanced, security solution with firewalls, various WAN solutions domestically and internationally using MPLS, Frame Relay, IPSec VPNs, and ATM.Network Design and Implementation of Nortel, Cisco and Security Architecture for LAN, WAN, Web Server infrastructures, and VOIP.Documented existing IT Infrastructure.Primarily tasked with designing or re-designing corporate network schema as well as continually reviewing best practices and regulations to ensure the network was secure, optimized and redundant.Design, test, and evaluate network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, extranet and other data communications systems.Created and maintained budget for telecommunications infrastructure.Telecommunications design and presentation of technical and non-technical information to senior executive teams.Responsible for design, architecture, and implementation of WAN (MPLS, ATM, and Frame Relay), LAN, MAN, VPN, Internet Infrastructure/ Firewall, VOIP, VOFR, remote access, and wireless networks, both domestic and international and other IT components/systems/servers.Worked with multiple suppliers and service providers to provide flexible / cost effective services/solutions.Capacity Management, Protocol trouble isolation and Planning using Visual Networks probes.Project ManagementEvaluation of new technologiesProvided network monitoring, utilization projections, change management, technical issue reporting, and overall infrastructure health reporting.Developed and presented IT strategy to senior management.Built effective, collaborative relationships within IT and other business units.Staffing and evaluations.

Irving, Tx

Primarily responsible for evaluating new customer needs, developing sales strategies with account executives. Additional duties included configuring solutions to demonstrate the capabilities of a broad range of network equipment. Also, provided pre-sales support to other Sales Engineers where required as a product expert.Was responsible for evaluating account needs, developing sales strategies and understanding the technical aspects of the sales environment.Provided the support necessary to win the technical evaluation and achieve revenue goals.Developed and delivered high quality custom company and product presentations and demonstrations.Designed, validated and presented solutions, including advanced product concepts, future directions and third party complementary products where appropriate.Trained business partners (Sales Channel) within my region to enable them to present solutions to their customers creating a revenue stream.

Lafayette, Louisiana Area

Network Maintenance and installation.Network Trouble Isolation.Data Analysis.PBX management.Cable Installation and testing.Network monitoring using HP Openview.

Various

Supervisor for maintenance and repair of Missile and Gun test, control, communications, and RADAR.Responsible for weapons security.