Andrew Etheridge Email & Phone Number

Marietta, GA, US

Cleveland, OH, US

Atlanta, GA, US

• Functioned as a consultant specializing in employee relations and recruitment, offering insights and actionable solutions that led to stronger workplace dynamics and enhanced recruitment results.

Arlington, Virginia, US

• Led end-to-end recruitment efforts, attracting top talent and reducing time-to-fill by implementing streamlined processes across a national level.
• Designed trainings and documentation for procedural best practices for all HR topics to ensure business leaders had necessary tools to be successful.
• Held the responsibility of leading and supervising a substantial HR unit (16 people), where I provided guidance, mentorship, and strategic direction to a team of dedicated HR specialists.
• Spearheaded talent planning initiatives amongst business leaders to ensure proper expectations were set for FY targets.
• Strengthened business partner knowledge on recruitment topics and supported D&I initiatives, which cultivated stronger regional teams and reduced employee turnover by 15%.
• Organized all company onboarding's including I-9 compliance & audits to ensure compliance goals were met.

Arlington, Virginia, US

• Lead daily operations of all store functions while consistently delivering business objectives surrounding customer satisfaction, sales targets, productivity, employee engagement and fluctuation.
• Established consistent routines to ensure all payroll and onboarding compliance goals were met.
• Championed diversity and inclusion initiatives, promoting an inclusive workplace where all employees felt valued and represented.
• Maintained a strong working knowledge of labor laws and regulations, ensuring compliance and mitigating potential risks related to scheduling, overtime, and employee breaks.

Arlington, Virginia, US

• Served as a subject matter expert to resolve all internal HR calls including but not limited to payroll, benefits, compensation, and employee relations.
• Maintained training documents to ensure all new hires were successful in preforming at their roles within HR and customer care resource departments.
• Monitored call quality among teams to ensure first call resolution and build trust amongst customers and employees.
• Processed workers comp calls from stores to internal safety teams for further evaluation.

Basking Ridge, NJ, US

• Worked in retention to provide relevant solutions to maintain customer accounts and establish trust.
• Developed and facilitated trainings to support business colleagues with opportunities in customer retention, and mentored to improve overall metrics and customer experience.

Atlanta, GA, US