• Consistently uphold company policies and procedures.• Demonstrate knowledge of core values.• Provide customer service to guests.• Maintain a clean and positive work environment.

• Managed up to 15 front-of-house employees.• Provided customer service to guests including recommendations of over 600 products.• Trained over 20 new employees.• Booked upcoming events.

• Answered telephone and communicated with customers via e-mail and fax.• Provided pricing quotes to customers about potential projects.• Oversaw production and shipping of projects to over 100 different businesses.• Delivered finished goods to customers in VA, DC and MD.• Assisted President and Vice-President in daily business operations.• Prepared daily sales reports.

• Examined problems and resolved tenant concerns for over 100 residents in 54 units at six different buildings.

• Monitored certification of incoming student-athletes and prepared weekly reports.• Researched legislative interpretations in the online database.• Developed educational materials for staff of over 50 coaches in 19 sports.• Monitored student-athlete summer employment by contacting businesses.• Shadowed the Assistant AD in the day-to-day operations of the compliance program.

• Submitted daily reports on attendance of over 100 student-athletes.• Promoted academic integrity.

• Assisted in general office administration. • Managed camp database for multiple weekly summer camps.• Assisted in management of game day operations for three different leagues.