- Product owner and Product Manager for existing customer wireline mobile platforms including iOS, Android and the mobile verizon.com website- Manage the entire product lifecycle for our mobile platforms. From ideation, requirement's, gathering, and financial predictions, all the way through post release analytics and improvements.

- Manage implementation teams for the entire product cycle by coordinating across development, sales, marketing, compliance, customer service and international teams- Research new product ideas through a variety of methods including competitor analysis, customer feedback, customer facing department discussions, data analysis, and inspiration from my own experience as an active trader- Create products that encourage user engagement, increase trading volume, and lower attrition rates. - Coordinate with various international branches to determine cultural differences, and regulatory rules - Create business proposal and specification documentation for each project, taking into account possible hurdles including budget and technical restrictions- Work effectively and efficiently with both designers and developers, allowing them to bring out their most creative work, by capitalizing on their individual strengths- Coordinate with in house and third party teams from around the world to keep projects flowing and completed on time- Create training material, and present educational seminars to Gain employees for our various products- Analyze the success of a product through various methods such as Google Analytics, trading statistics, feedback from sales/support, and customer surveys.- Product manager for our mobile apps including iPad, Android, and iPhone.- Analyze big data through Google Analytics, Salesforce, and our own data cube. We are able make strategic product decisions based on this information.

- Managed and assisted new client service representatives- Resolved escalated issues such as trade disputes and customer complaints- Presented a weekly webinar attended by 30+ clients that teaches clients how to trade currency