Andrew Floerchinger Email & Phone Number

Itasca, Illinois, United States

Mount Prospect, Il

Led strategy and execution of distribution and customer service teams at Rauland. Managed order growth of over 20% to $220M in 2022. Orders have increased by more than 60% since 2017. Revenue has grown by over 20% to $190M in 2022. The growth since 2017 is over 40%.Engaged distributor to understand software release timing for satisfaction and revenue capture for both healthcare and education end users.Develop user guidelines with 3rd party software partners to benefit customer engagement and ease of use. Led execution of material moving out of Taiwan and Singapore to just in time levels for material production in Mount Prospect, IL and Nuevo Laredo, MXOversee external relationships with transportation vendors to negotiate rates and improve customer satisfaction.Maintained customer operations portal for entry and technician licensing resulting in customer satisfaction and labor savings of 5 to 10 hours per week.Assisted with inventory reduction strategies of 2M in the 2nd quarter of 2023.Worked with OPEX program to meet corporate budget requirements of nearly $3M per year.Managed physical inventory valued at more than $25M in the Mount Prospect facility.Experienced with handling export paperwork creation from certificate of origin to export declaration and SLI.Control ITN export details in the automated export system’s site for US government exports.Created additional workstations for burst capacity output to meet increased revenue targets by increasing operational output by 40%.Identified and trained additional manufacturing operators for warehouse activities to create a more dynamic workforce. Reduced the amount of warehouse space required with a rack optimization project. This allowed the additional space to be used for just-in-time inventory staging and additional work in process. Created and updated harmonized codes in the operating system for the export and import of material and finished goods.

Mount Prospect, Il

Led a team of 17 employees in both distribution and customer service. Coordinated resource alignment to obtain revenue target of 184M and order target of 200M.Addressed warehouse system gaps by implementing ten-pack scanning vs. individual serial numbers to save order filler time. Matched PO to pick items during the scanning process to help remove errors.Reduced primary carrier spending by $140K and LTL pass-through collection of $12K.Exceeded revenue target by 5M to 189M.Supported VAR SoundCom integration efforts in closing multiple sites to provide synergy savings and building cost reductions.Completed red tag exercise to remove unnecessary inventory resulting in significant cost savings.Absorbed custom button process and design functionality from engineering and sales & marketing saving groups time and resources while improving communication and turnaround time to the customer.Designed and procured new executive leadership and finance strategy conference rooms via capital expenditure. Modernized the office setting to include writable walls state of the art projection for high profile business meetings including corporate board of directors.Created sales and marketing collaboration space for increased group thinking and more efficient teamwork.Collaborated with the business unit leader on a new office and meeting space for increased productivity and workplace satisfaction.Strong user of INFOR XA and AS400 ERP systems. Subject matter expert in several ERP areas.Approve freight bills through third party freight and audit provider Data 2 Logistics removing the task from accounts payable saving time and resources.

Mount Prospect, Il Usa

Spearheaded a team of 12 union employees from Local 1031 (IBEW) for order fulfillment, shipping and receiving, stocking, service packing, and manufacturing order picking. Standardized operations to reach 150M revenue of health care and education hardware and software products.Implemented primary carrier change and software update requirements to accomplish stronger efficiency and wider carrier support.Manage all transportation decisions.Sourced LTL trucking companies to realize cost savings.Integrated company plan to close Canadian office for business sale preparation to Ametek in February of 2017.Conducted red tag exercise and assisted in selling off company assets.Supported final assembly with enough order pickers to keep lines fully functioning. Delegated order filler activities to attain production schedule start time resulting in little to no down time and reduced overtime.No safety issues or recorded incidents in warehouse operations.Placed laptop computers with charging capability on forklifts for increased efficiency and accuracy of material stocking locations.Revised standard operating procedure working instructions for export, receiving, and order fulfillment.Maintained forklifts, stretch wrappers, and scales with preventative maintenance programs resulting in little downtime and no additional purchases of machinery.Improved communication to distributors with accurate shipment acknowledgments reducing outbound communication to customer service/regional manager.

Chicago, Il

Originated role of Distribution Manager at the Allen Brothers. Created a transportation network to deliver shipments on time to customers across the United States. Managed transportation changeover from FedEx to UPS in 2008, resulting in significant cost savings and increased cooperation during 4th quarter peak season.Worked closely with 50 plus union employees of UFCW Local 1546 daily. Handled the entire process of international orders from start to finish ensuring customer satisfaction. Teamed up with a 3rd party logistics company to implement a new order entry and shipping system. Oversaw and trained a team of customer service professionals to ensure order fulfillment, tracking of shipments, and follow-up with customers to ensure satisfaction. Audit and recover shipping reimbursements for late-delivered packages.Coordinated shipment of five beef tallow and cocoa statues weighing an average of 250 pounds each to Erfurt, Germany, for the Culinary Olympics 2008 and 2012.Create and implement distribution plans and account for peak sales periods where shipments increased by more than 50%.Solve quality concerns regarding product arrival and improve customer satisfaction.Evaluated new business ventures and identified company-wide inefficiencies.Managed process from UPS WorldShip to UPS Connectship due to a massive volume of orders shipped during peak season.Set up new accounts and processes for Red Marble Steaks, an Allen Brothers Company.Collaborated with Home Shopping Network to ship products daily and manage a high volume of orders following live shows on the network.Reduced packaging spending by 10%. Responsible for procuring packaging options to reduce cost, streamline picking and packing operations, eliminate excess packaging, eliminate damage, and produce lighter and smaller shipping units.Performed forecast for packaging usage. Communicated with vendors requiring just in time delivery due to storage limitations.

Itasca, Il

Determined cost effective methods to move both frozen and chilled products.Tracked perishable shipments to ensure accurate and on-time delivery.Consulted with client to verify satisfaction and product integrity.