• Oversee plant Quality Department.• Administration of ISO 9001: 2008 program.• Role leader of continuous improvements, preventive action and root cause/corrective actions.• Oversee / Approve Workmanship documents.• Manage /Monitor customer satisfaction surveys. • Manage internal non-conformances by facilitating investigation, disposition, documentation, and communication.• Manage external vendor/supplier non-compliant materials.• Compliance Manager: NAFTA, COC, COO, EICC, REACH, RoHS, RoHS II, Customer Supplier Surveys.• Brought a formal Return Process for non-compliant material (RMA).• Certified IPC Trainor for J-STD-001 standard. Serial # J001-T 18002799• Manage and introduced an electronically managed Calibration Program for laboratory, maintenance and production equipment.• Provide Quality Statistical Analysis for corporate critical functions.• Maintain/Update Material Safety Data Sheets (MSDS) and program.• Program Manager for flex testing and performance qualification lab.• Manage Quality Control Inspectors; provide work assignments, communicating corporate policies and procedures. Apply disciplinary issues when necessary. Support quality activities as required.• Conducted ISO 9001:2008 Internal Auditor training for corporate management through an external consultant.

Contracted from The BECO Group to support the quality control department at Molex’s warehouse located in Bolingbrook IL. Achievements:• Generated daily Key Performance Indicator (KPI) Reports.• Oversee warehouse Quality Notifications (customer complaint) process.• Create quality inspection plans in SAP.• Ship customer complaint materials to the appropriate manufacturing sites.• Complete root cause analysis, corrective actions and resolving customer complaints.• Generate/update ISO9001 quality documents.• Internal ISO quality auditor.• Inbound quality monitoring and releasing.• Create work instructions for quality inspectors.• Backup for managing quality inspectors.• Process freight damage for warehouse and inbound materials.

Recruited to be a technical liaison for Amoco Laser, located at the Amoco Technology Research Center to transfer research information and processes of the optical amplifier. Lead technician to introduce the optical transmitter which would increase product offerings and complement the optical amplifier product line. This included production, quality and inventory control. Provide troubleshooting support solutions for internal employees and external customers for the optical amplifier, optical transmitter, and passive components. Achievements:• Manage the Reverse Logistics for the RMA process on Original Equipment Manufacturer (OEM) and Original Design Manufacturer (ODM) products for optical transmitters and optical passive components.• Member of the Corporate Corrective Action Team (CAT) using Quality Management System (QMS) working with Root Cause and Corrective Actions reports.• Supervisory experience with engineering ECO (engineering change orders) installations.• Site Project Manager for the C3/DEX oracle RMA project introduced by Cisco Corporate.• Generated quality control statistical charts when required.• Generate/update ISO9001/TL9000 quality document for incoming inspections.• Manage Calibration Program within the Naperville, IL site.• Hold the title of Laser Safety Officer. Introduced a laser safety program which included formal training.• Created a program which saves millions of dollars to Cisco’s bottom line by product conversions. • Lab manager, administrator, calibration and user of lab #176• Team member of the due diligence team for the production optical transmitter. • Society of Cable Telecommunication Engineers (SCTE) - 6 years• Six Sigma “Yellow” Belt, Scientific-Atlanta training• Member of the Manufacturing Operations Transition Team.

Quality control and creation of operational status of CT and Radiographic x-ray tubes for the medical field.Set-up, perform various high voltage tests using Hipotronic test equipment accordance to ISO 9000 procedures.Generate documentation on performed tests.Executed maintenance and repair on high voltage Hipotronic test equipment.

Fabricated multiple product lines of passive fiber optic components for both single mode and multi-mode fibers. Performed routine maintenance and repair of production equipment. Maintained maintenance logs for the passive component division. Set-up tests, generated documentation, computer interfacing.Conducted research with an optical component engineer for new product lines.Lead fabricator of the multi-mode star fiber coupler. Ordered fiber optic components laser gases to ensure equipment operational status.Worked when required in the Quality Control Department to reduce the QC backlog. Performed alignments on HeNe laser and 100W Co2 laser systems.

Enlisted in the United States Navy as a Seaman Recruit (E1) and achieved the rank of Petty Officer Second Class (E5) as an Electronics Technician. Primary duty was to perform maintenance, calibrate, repair of standard military radio gear as assigned. Served as a shipboard instructor while Navy reservists were onboard the USS Blakely FF-1072. Held security clearance of Secret.Field expertise in Cryptographic equipment. (In 5 different systems.)Shipboard instructor.Divisions Damage Control Petty Officer.Supervised / Established moderate sized work crews for various work details.Micro /miniature soldering schooled level “D”.