Andrew Freestone Email & Phone Number

Working for a leading provider in HR, Employment Law, and Health and Safety services, as an Account Manager working within the Client Relations Department, my primary focus is to retain existing clients and service their contracts efficiently. A key element of my role is problem solving and client retention and renewal. To ensure that clients have the service levels required and manage their expectations whilst dealing with any issues or concerns that they raise. Demonstrating on-line systems… Show more Working for a leading provider in HR, Employment Law, and Health and Safety services, as an Account Manager working within the Client Relations Department, my primary focus is to retain existing clients and service their contracts efficiently. A key element of my role is problem solving and client retention and renewal. To ensure that clients have the service levels required and manage their expectations whilst dealing with any issues or concerns that they raise. Demonstrating on-line systems and tools that are available to clients and ensuring that they get the best use and value of the service that they have purchased. Taking clients from service users to “raving fans”. Show less

My role is based in this an international company and a leading provider of HR, Employment Law, Environmental, and Health and Safety services. My main responsibilities included selling Health & Safety, Employment Law services and Environmental Service, in addition to this I was also targeted to sell adhoc consultancy services including consultancy days, training and development, or Tribunal case management and representation. Some of my clients included Chelsea FC, Dominos, Subway, Costa… Show more My role is based in this an international company and a leading provider of HR, Employment Law, Environmental, and Health and Safety services. My main responsibilities included selling Health & Safety, Employment Law services and Environmental Service, in addition to this I was also targeted to sell adhoc consultancy services including consultancy days, training and development, or Tribunal case management and representation. Some of my clients included Chelsea FC, Dominos, Subway, Costa Coffee, RSPCA, and Tony and Guy (Hair Salons). Show less

My role was based in the Employer Services Division within Northgate, an international company and a leading provider of global HR and IT services. My main responsibilities included selling Health & Safety and Employment Law services contracts, in addition to this I was targeted to sell adhoc consultancy services including consultancy days, training and development, or Tribunal case management and representation. My clients included RSPCA, Tony and Guy (Hair Salons), Omron Electronics, Guide… Show more My role was based in the Employer Services Division within Northgate, an international company and a leading provider of global HR and IT services. My main responsibilities included selling Health & Safety and Employment Law services contracts, in addition to this I was targeted to sell adhoc consultancy services including consultancy days, training and development, or Tribunal case management and representation. My clients included RSPCA, Tony and Guy (Hair Salons), Omron Electronics, Guide Post Trust and Sign UK.I was the top sales person TCV in the south for the period 2008 – 2009 and the second highest salesperson TCV for the company overall. I was one of only two people to qualify for “Club Gold” (an incentive based all expenses paid 4 day trip to Portugal) for achieving over 110% of target. I was the “deal on the day” champion for the company for the periods 2007 – 2008 and 2008 – 2009 and over 90% of my deals were 7-year deals. Show less

My role involved the sales of nearly new Mercedes Benz vehicles, at a large dealership. I was also targeted to generate renewal business, coupled with providing after sales services such as sales of warranties, parts & accessories. I also promoted Mercedes Benz on various road shows and other promotional & marketing events.

I managed a team of 32 partners (employees) and was responsible for their development and training needs, including providing assistance and support for the NVQ programme. I carried out all aspects of people management including disciplinary and grievance handling, absence and performance management, dismissals, appraisals, and various aspects of recruitment and selection. I was also responsible for Health and Safety and completing Risk Assessments as required for the whole store and I was on… Show more I managed a team of 32 partners (employees) and was responsible for their development and training needs, including providing assistance and support for the NVQ programme. I carried out all aspects of people management including disciplinary and grievance handling, absence and performance management, dismissals, appraisals, and various aspects of recruitment and selection. I was also responsible for Health and Safety and completing Risk Assessments as required for the whole store and I was on the Health & Safety committee. I provided Health & Safety training for all new employees and provided ongoing Health & Safety training for existing staff. I was also the Fire Marshall for the Goods Handling department and ensured that appropriate action was taken in the event of a fire. My role evolved from being responsible for the day to day running of the stockroom and loading bay (which has a weekly incoming stock of approximately £1 million), to being more customer focused and dealing with day to day resolution of customer complaints and also one of dealing more with staff training and development issues within the scope of Employment Law and Health & Safety Law Show less

I was responsible for all aspects of recruitment and selection, including resourcing and advertising vacancies and interviewing potential candidates. I also liaised with potential and existing clients to develop and generate new business, whilst ensuring that my sales targets were met and vacancies were filled.

I was responsible for managing the on-site team consisting of two recruitment consultants, an administrator, two payroll administrators and an on-site co-ordinator. I also provided management information & was involved in regular meetings with senior British Gas managers. My role involved management responsibility of approximately 1600 agents, conducting disciplinary reviews, dismissals and advising line managers on various HR and contractual issues. I was responsible for the management of… Show more I was responsible for managing the on-site team consisting of two recruitment consultants, an administrator, two payroll administrators and an on-site co-ordinator. I also provided management information & was involved in regular meetings with senior British Gas managers. My role involved management responsibility of approximately 1600 agents, conducting disciplinary reviews, dismissals and advising line managers on various HR and contractual issues. I was responsible for the management of recruitment for approximately 300 new agents per month for Blue Arrow’s largest contract, worth approximately £40 million. Show less

I was responsible for managing a team of 48 staff in their daily operational requirements. I was involved in the process to improve productivity & quality for British Gas. I was responsible for all aspects of people management including disciplinary & grievance handling, absence and performance management, including the training and personnel development plans for my team, together with providing feedback to my team regarding their targets.

I have worked in a sales environment in different sectors for various organisations including, Volvo, Renault and Peugeot amongst others working to targets to achieve and exceed tight deadlines. My roles including managing, motivating and mentoring teams to succeed, together with negotiating and stakeholder management.

My main job required the demolition of bridges & buildings. I was also the Range Safety Officer; responsible for making safe any ammunition or explosives that failed to explode, together with the safety and security of all personnel who used the ranges. On leaving the army I was the rank of Staff Sergeant.