• Assist with casting - Camera Operator, Session Runner, Lobby Asst.• Manage phone lines • Office upkeep

• Oversaw intervention of up to 40 individuals charged with domestic violence crimes at a time• Facilitate group meetings• Educate clients on fundamentals of abusive relationships• Communicate alternative actions and beliefs to support healthy relationships• Ensure client accountability in partnership with the justice system and other agencies• Collaborate with States Attorney's Office, Probation, Social Services of Grand Forks, Walsh, Cass, and Polk County• Process and review intake, halfway, and completion evaluations to assess client improvement• Designed and implemented social media and PR procedures for CVIC PR Committee• Often challenged in group by disruptive clients, maintained a professional and productive environment while adhering to organizational standards• Member of ND's State Batterer's Intervention Forum

• Conflict Resolution Training: 120 hours - Topics: Family, Workplace, Supervision• Create and manage case files, organize and perform orientations and mediation, administer group conflict training sessions, manage and compile evaluations• Delegated work among interns, created and implemented new method to file and store evaluations• Main case manager for family mediation clients, including court ordered families through the Family Mediation Pilot Project• Consulted as a mediator, coach, and other roles as needed

 On shift Human Resources support• Independent liaison between company and employees• Resolved disputes for issues of diversity such as gender, culture, and union involvement that caused tension between employees• Designed new shift assignment and position tracking system Navigated Union and Non-Union employee relationships before, during, and after a strike Facilitated office duties such as payroll and labor code tracking, run weekly analysis, manage vacation requests and sick leave