Energy Theft Technician
Current1. Conducts field investigations of single and poly-phase services to determine if theservice is properly metered. Documents evidence of energy diversion, tampering, theft,redistribution, or other unlawful or improper customer behavior and brings to successfulresolution.2. Consults and cooperates with internal and external groups as needed to support theinvestigation and prosecution of unlawful customer behavior.3. Utilizes all available technological platforms to proactively identify suspicious usagepatterns, voltage irregularities, power down / power up events on meters, tamperingalerts, and other indicators relating to energy diversion or improperly metered services4. Assists management in researching customer accounts with confirmed occurrences ofenergy diversion to build a thorough understanding of all unlawful or improper actionstaken by the customer or other associated parties. Accurately documents investigativefindings and requirements in the appropriate DLCO customer systems or other reports asnecessary.5. Investigates services where wiring approvals are required to ensure no theft or otherunsafe actions are occurring during that process.6. Identify and resolve dangerous conditions uncovered during the course of normal duties.7. Identify meters that can be removed from the field and ensure services are properlyremoved from the system.8. Performs all work in accordance with OSHA and Company safety regulations of practices.9. Performs other work related to the above as assigned or required.
