Developed the Hearing Loss Outreach Service from scratch. This included developing training packages for staff and volunteers, recruiting over 30 amazing people to deliver the service and then to train, monitor and support them. The service works with thousands of people with hearing loss every year, living in residential homes; ensuring that they have access to services, receive basic hearing aid maintenance and that care staff receive deaf awareness training. Over 2000 staff members in 35 different care services have received the training so far. This includes Care homes, day centres, assisted living and mental health homes.We work in partnership with care homes across London and further afield in places like Manchester, Brighton and Hertfordshire. I promote the service within the health and care home sectors by attending various boards and conferences. Currently sitting on the Adult Engagement Board at Barnet Council and working with bodies such as NHS England and the Office of CCGs.Since the onset of Covid-19, we changed the focus of the service to support those in their own homes. in 2020, we supported over 400 individuals around London, Essex and Hertfordshire all of whom would have been left isolated and desperate for help as all the hospitals shut their doors. The pandemic really hit home how we need to be flexible and clever in our thinking if we are to support as many people as possible around the UK.

For just over one year, I provided much-needed earwax removal services in care homes and in the community. Ear wax is the biggest cause of temporary hearing loss in care homes across the UK. Sadly, lack of integration with care homes in Sussex, meant I paused the business. Instead, I'll be focusing on raising awareness of hearing loss in care homes. When there is sufficient demand, I'll restart the business. As Arnie says, I'll be back!

Worked on the ELVis (East London Vision) and SELVis (South East London Vision) projects, recruiting, monitoring and supporting volunteers for a variety of roles. Developed policies and procedures for use with volunteers on both projects. Recruited from a wide cross-section of society including professionals, university students and retirees. Developed training packages covering safeguarding, professional boundaries and disability awareness for volunteers.

I recruited, trained and managed a fine group of volunteers that delivered a wide range of roles to carers in the London Borough of Southwark. In the first year, I increased the number of volunteers from 17 to 49 and by the end of august 2015, had increased it to 56. The roles I recruited for covered everything from attending events and fundraising all the way to offering counselling. I also worked to increase the number of social groups that we ran to enable more interests and social activities to carers in the Southwark area.

My job had several responsibilities; working on the Advisory Service and working on the Bionic Ear Project.On the Advisory Service, before Deafness Research UK merged with Action on Hearing Loss, I was also responsible for keeping all the advisory service printed materials up-to-date and writing new leaflets when appropriate. I liaised with the scientists working with DRUK to ensure that I was kept informed of the latest developments in medical research.With the Bionic Ear Project, I was responsible for delivering professional support and advice on either a one-to-one or group basis. I visited businesses around the UK, delivering free hearing screening (project supported by the Big Lottery Fund) and offering appropriate medical advice. In addition to businesses, I visited community interest groups and lipreading groups, delivering a talk and/or questions & answers on a wide range of medical matters regarding the ear, Tinnitus and associated conditions. I have visited as far north as Shetland and Orkney Islands, West as Northern Ireland, east as Anglia and south as Devon.Outside of visits, I have also written or delivered articles/interviews for the media, in print, online and on BBC TV/Radio.

either supported a project manager or was the project co-ordinator for a wide variety of projects at the organisation. Was involved in everything from volunteer recruitment and management, design of outgoing media including leaflets, posters and websites.lovely place to work!

Assisted with the general running of two branches in Brighton. Was involved with the recruitment and training of staff; ran the back office accounting such as banking daily and weekly takings and payroll; created and developed company website to allow on-line orders, (this included everything from coding the website to taking pictures of stock) and assisted in the daily running of the branches, for example selling the jewellery to customers, the most important bit!