Performed general labor task such as:-park, highway and right-of-way maintenance-maintained municipal buildings and grounds-refuse and recycling collection-drove and operated heavy equipment and obtained Class B Commercial Drivers License (CDL-B)

-Implemented and executed process management solutions to achieve total customer satisfaction in the logistics operation-Ensured flawless execution and adherence to pre-established customer critical success factors-Managed all areas of the transportation model to include safety, training, transportation, DOT regulations, FMCSA compliance, P&L accuracy, distribution, and total customer service-Successfully managed and developed all assigned direct reports-Established policies and developed performance management strategies and managed employee relations issues-Interviewed, hired, and trained hourly and supervisory employees -Developed all direct reports into higher level positions, recognizing talent and skill and placing it appropriately-Successfully managed an offsite location in Binghamton, NY with one on-site manager and 22 drivers

-Successfully managed the daily operations of a dedicated truck fleet of 47 trucks and 50 drivers, including dispatching and load planning-Maintained revenue generation through process improvement, risk management, safety training and vehicle and equipment maintenance programs-Ensured payroll and billing were accurate, providing Customer Value Delivery-Assisted transportation management group with logistics and carrier securement-Maintained performance metrics and participated in financial analysis as it relates to specific profit and loss statements-Monitored compliance with FMCSA regulations, company policies and standards, as well as DOT regulations-Coordinated and improved several key maintenance initiatives to reduce downtime for both drivers and the customer, working with lead drivers and the maintenance team-Maintained a low driver-turnover rate of less than 3% over my tenure-Secured and planned all outbound and inbound freight, including a 75% backhaul rate to reduce freight costs and ensure customer cost savings

-Oversaw the operation of several types of Dedicated Contract Services business units-Managed several different types of truck fleets including regional freight, day cab trucks, agriculture trucks, and no-touch freight-Worked with upper management to reduce driver turnover, ensure compliance, facilitate account financials, HR reporting, FMCSA compliance, Key Performance Indicator reporting as well as instilling a safety culture at several different accounts-Drastically improved several key operations processes and systems to make them more efficient to save time and money across the board-Experience managing several locations across the Western New York, Western Pennsylvania, and Central Ohio areas in several different types of industries