Andrew Hanus

Andrew Hanus Email and Phone Number

Enterprise IT Specialist | Salesforce, ServiceNow, and VMware Expert | Driving Innovation with Automation and Efficiency | Veteran | Passionate About Empowering Teams and Businesses Through Technology @ ALLO Communications
Andrew Hanus's Location
Seward, Nebraska, United States, United States
Andrew Hanus's Contact Details

Andrew Hanus work email

Andrew Hanus personal email

n/a
About Andrew Hanus

Passionate IT Professional | Automation Advocate | Enterprise Systems SpecialistI am an enterprise-level IT professional with 15+ years of experience delivering innovative technology solutions, optimizing enterprise systems, and driving operational efficiency. My career spans diverse roles where I’ve tackled complex challenges, enhanced productivity, and empowered organizations through strategic IT solutions.At my core, I’m a problem-solver with a knack for automation and continuous improvement. I excel at identifying time-intensive tasks and developing scripts and processes to streamline workflows, enabling businesses to operate more efficiently. Whether it’s managing Salesforce and ServiceNow, optimizing VMware environments, or resolving Azure AD issues, I take pride in creating measurable value for my teams and clients.*Key Skills and Achievements*System Administration: Expert in maintaining Salesforce, ServiceNow, Suse Linux, and Azure environments. Skilled at building and administering VMware products across cloud and on-premise environments.Automation & Innovation: Developed scripts to automate routine IT tasks, significantly reducing time spent on repetitive processes.Leadership & Collaboration: Veteran with experience supervising teams and projects in high-pressure environments, including the U.S. Navy Reserve. Comfortable leading cross-functional initiatives and mentoring junior staff.Disaster Recovery & Security: Designed and implemented disaster recovery plans, ensuring operational resilience for critical business systems.Client-Centered Solutions: Proficient in supporting diverse clients by solving IT challenges, implementing scalable solutions, and ensuring seamless user experiences.*Why I Do What I Do*Technology is more than a career—it’s my passion. I thrive on the opportunity to simplify complex problems, collaborate with innovative minds, and build systems that empower businesses to achieve more.*Connect With Me*Let’s discuss how I can help your business achieve its technology goals or share insights on enterprise IT strategies and automation. Feel free to message me—I’m always eager to collaborate!

Andrew Hanus's Current Company Details
ALLO Communications

Allo Communications

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Enterprise IT Specialist | Salesforce, ServiceNow, and VMware Expert | Driving Innovation with Automation and Efficiency | Veteran | Passionate About Empowering Teams and Businesses Through Technology
Andrew Hanus Work Experience Details
  • Allo Communications
    It Enterprise Application Administrator
    Allo Communications Sep 2022 - Present
    Lincoln, Nebraska, United States
    »Maintain and update company Salesforce instances»Assist with ServiceNow administration»Operation and maintenance of Suse Linux and Azure Windows systems»Resolve Linux and Azure AD issues relating to configuration, performance, and security»Build and administer multiple VMware products across cloud and on-premise environments.»Operation and maintenance of the enterprise VMware environment»Administer enterprise-class HR, ITSM, and business operations applications»Plan and organize all the migrations and upgrades related to Linux server and Azure AD»Assist in developing, implementing, testing, and maintaining disaster recovery plans»Rigorously create and maintain documentation for all processes and procedures»Provide tier II support for the IT Service Desk»Provide emergency 24 x 7 on-call support on a rotating basis
  • Allo Communications
    It Support Analyst
    Allo Communications Nov 2021 - Sep 2022
    »Responding to client support requests via phone or service management portal»Contacting clients to find out the nature of the problem»Traveling to the client's location or connecting via remote link»Troubleshooting hardware and software issues»Installing and maintaining hardware and computer peripherals»Installing and upgrading operating systems and computer software»Troubleshooting networking and connection issues»Advising on software or hardware upgrades
  • Hanus Tech Solutions
    Owner
    Hanus Tech Solutions Dec 2021 - Present
    Seward, Nebraska, United States
    »Manage all day-to-day and long-term business operations, which include opening and closing shop, all sales and service work, all financial transaction, invoicing, purchasing, shipping and receiving.»Communicate with clients, and other individuals to answer questions and explain information. Research issues on various computer systems and databases to resolve issues and inquiries.»Set up, install, test and configure networks, desktops, laptops, printers, motherboards, processors, RAM, hard drives, graphics cards and Lcds screens. Perform diagnostics, repair or replace malfunctioning hardware and software. Support clients having data connectivity issues.
  • Lincoln Industries
    It Technician
    Lincoln Industries Mar 2021 - Oct 2021
    Lincoln, Nebraska, United States
    »Responsible for the installation and configuration of desktop computers, peripheral equipment, and software. This includes patch updates, and hardware replacements. »Install programs, upgrade software, and hardware »Imaging, provisioning, and deploying of new computers »Works with vendor support contacts to resolve technical problems related to network and desktops »Manage system backups and file level recovery »Use IT support request system to document, prioritize, and track requests. »Create, review, and update documentation on resolutions and troubleshooting. • Provide end user support for Windows operating systems, and Microsoft Office Suite.
  • Nelnet
    Desktop Support Analyst
    Nelnet Jan 2020 - Mar 2021
    Lincoln, Nebraska, United States
    »Provide general assistance and support for the department’s desktop support projects.»Troubleshoot employee PC, phone, and computer peripherals technical issues.»Assist with new employee PC, phone, and computer peripherals set up and any employee PC equipment moves.»Provide backup as directed by supervisor and other duties as may be assigned.
  • Nelnet
    Firstmark Recovery Specialist Ii
    Nelnet Dec 2018 - Jan 2020
    Lincoln, Nebraska, United States
    »Contact borrowers via telephone, mail, and email to establish payment arrangements to rectify outstanding delinquencies on accounts»Determine the most appropriate plan of action to resolve past due accounts. Strong negotiation will be used to establish borrower payment plans»Actively perform skip-tracing activities through various sources/tools in order to locate borrowers»Provide pertinent account information and history information in order to educate the borrowers as to the seriousness of the issue at hand»Update demographic and other additional information on borrower accounts via the servicing systemPerform additional collection activities related to collections documents and reports
  • Nelnet
    Customer Resolution Advisor
    Nelnet Jan 2018 - Dec 2018
    Lincoln, Nebraska, United States
    »Make outbound calls to a list of people that the company provides»Give excellent customer service»Follow scripting provided in coaching and training»Ensure integrity of data and information»Participate in coaching’s, meetings, and ongoing training sessions
  • The Hanyaks
    Manager
    The Hanyaks Aug 2016 - Jul 2018
    »Finding and booking events and venues»Advising on career decision, publicity, and promotion»Managed media relations.
  • Duncan Aviation
    International Shipping Specialist
    Duncan Aviation Nov 2013 - Dec 2017
    Lincoln, Nebraska, United States
    »Prepare shipping and export documentations required for international shipments.»Assist customers in import/export clearance by providing custom declarations for shipment transactions.»Coordinate with shipping forwarders to obtain and update the shipment tracking information for customers.»Check and negotiate letters of credit with relevant banks.»Arrange and negotiate road, rail, sea or air freight rates with carriers.»Perform organizing, shipping and delivering goods worldwide in smooth, timely and cost-effective manner.»Ensure compliance with safety, security, regulatory, and company policies.»Obtain certification from Chamber of Commerce for international shipments when required.»Prepare and maintain shipment documentation packages for reference purposes.»Perform other tasks within International Deployment and Logistics team, as and when needed.»Develop good customer relationship to improve business performance.»Communicate with sales/service and other functional areas to resolve customer problems in a timely manner.
  • U.S. Navy Reserve
    Boatswain'S Mate 3Rd Class Petty Officer
    U.S. Navy Reserve Dec 2010 - Jan 2017
    »Standing watch as lookout or Boatswain Mate of the Watch»Repairing, maintaining and stowing equipment»Training, directing and supervising ship’s maintenance personnel»Assisting as a search and rescue swimmer»Operating sound-powered communication equipment»Serving as a member of damage control, emergency and security alert teams»Participating in Navy ceremonies»Transferring supplies between ships while at sea»Operating small boats, tugs, barges and other small craft»Assisting with flight deck and amphibious operations»Serving as flight deck crew during helicopter operations»Supervising deck crew in cleaning, painting and maintaining the ship»Directing boat crews in landing and rescue operations»Teaching seamanship
  • Cpr Cell Phone Repair
    Operations Manager
    Cpr Cell Phone Repair Jan 2012 - Nov 2013
    Brookfield, Wisconsin, United States
    »Develop business strategies to expand store traffic and optimize profitability»Meet sales goals by training, motivating, mentoring and providing feedback to staff»Ensure high levels of customers satisfaction through excellent service»Complete store administration and ensure compliance with policies and procedures»Maintain outstanding store condition and visual merchandising standards»Report on buying trends, customer needs, profits etc»Propose innovative ideas to increase revenue»Conduct personnel performance appraisals to assess training needs and build career paths»Deal with all issues that arise from staff or customers (complaints, grievances etc)»Additional store manager duties as needed

Andrew Hanus Skills

Operations Management Inventory Management Communication Training Desktop Computers Customer Service Technical Support

Andrew Hanus Education Details

Frequently Asked Questions about Andrew Hanus

What company does Andrew Hanus work for?

Andrew Hanus works for Allo Communications

What is Andrew Hanus's role at the current company?

Andrew Hanus's current role is Enterprise IT Specialist | Salesforce, ServiceNow, and VMware Expert | Driving Innovation with Automation and Efficiency | Veteran | Passionate About Empowering Teams and Businesses Through Technology.

What is Andrew Hanus's email address?

Andrew Hanus's email address is an****@****net.com

What schools did Andrew Hanus attend?

Andrew Hanus attended Southeast Community College, Training Support Center (Tsc) Great Lakes, Bellevue University, Trailhead By Salesforce.

What skills is Andrew Hanus known for?

Andrew Hanus has skills like Operations Management, Inventory Management, Communication, Training, Desktop Computers, Customer Service, Technical Support.

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