Strategic PlanningNetwork Infrastructure Vendor RelationshipBudgetingKey Initiatives• Help manage acquisitions to ensure smooth transition to our systems• Researched and deployed Visitor management solutions during Covid• Researched, deployed and manage the video conferencing system for the company• Researched, currently deploying new phone system for entire company• Help manage the development and deployment of resident portal for the company• Manage the budget for IT• Manage the software portfolio for the company

Strategic PlanningNetwork Infrastructure - design and deploymentVendor Relationship, contract negotationsBudgetingSystems Consolidations/RedeploymentTeam RebuildingKey Initiatives: - Move the company headquarters - Redesigned the network - Redesigned the Phone system - Redesigned the Website - www.strong-world.com - Deployed a new paperless workflow system utilizing M-Files - Integrated company that was purchased (Convergent Media Systems)

Provide technical assistance to corporations in all aspect of information technology.* Working with a local manufacturing company to: - Project Manage the installation of Navision ERP solution which has been completed - Working on SSRS reporting - Working with the BI developer on data validation - Helping manage the ongoing support* Working on closing Professional Veterinary Products due to Chapter 11.

Strategic PlanningNetwork Infrastructure - design and deploymentVendor Relationship, contract negotationsBudgetingSystems DevelopmentKey Initiatives• Implemented Project Management Methodology • Managed budget expenses down 115% thru the elimination of redundant and/or overlapping services• Negotiate all vendor contract • Stabilize the B2B platform by developing a release management cycles• Within 6 months implemented standards and audits needed to gain PCI compliancy• Introduced ITIL processes and first Service Level Agreements between Information Technologies and all business units

Strategic PlanningNetwork Infrastructure - design and deploymentVendor Relationship, contract negotationsBudgetingSystems DevelopmentKey Initiatives•Led the modernization of the corporate network and voice platform including the introduction of VoIP services within the Home Office and regional Offices • Replaced all key applications – required the creation of RFP’s to the vendors, contract creation and negotiations, presentations to senior management, vendor selection.• Spearheaded the design and development of the customer support center with skills based routing.• Spearheaded the design and development of a paperless environment• Worked closely with design team on the web portal for policy administration to ensure accurate information was obtained• Facilities Management – In charge of the build out of each of our regional and corporate offices from construction to move in.

Project ManagementApplication Development

Designed and Implemented key software/hardware solution.