Andrew Harrison Email & Phone Number

London, London, Gb

Huddersfield, West Yorkshire, Gb

KSDL known as the John Smiths Stadium, is jointly owned by Huddersfield Town FC, Huddersfield Giants RL club and Kirklees Council operating professional sports events, concerts and conferences year-round with significant overlap between the playing seasons of both professional clubs.

Manchester, Gb

Responsible for developing growth opportunities to provide commercial resilience to existing revenues and build new diversified revenue streams. Portfolio includes e-commerce, Hospitality business operating 20 airport lounges and bars, USA subsidiary commercial services business and MAG’s corporate development/M&A function.• Created a £140m consumer focused airport e-commerce business growing e-commerce contribution by £50m in 3 years • Built a unique digital team with new agile culture and ways of working and then successfully re-established it as a core part of infrastructure business • Built Revenue Management System using AI and Machine Learning through in-house team• Developed new revenue streams by providing commercial and digital services to international airports through e-commerce platform• Secured MAG’s first acquisitions of complementary digital business delivering 8x EBITDA growth in two years• Led MAG’s first international airport concession bids including a highly technical bid in Japanese for a major airport in Japan with local partners• Oversaw the development of MAG’s start-up commercial services business in the USA to its first year of profitability.

Manchester, Gb

Responsible for development of corporate strategy, with particular focus on growing the footprint internationally and identifying new revenue streams through operating model diversification. • Completed strategy refresh securing board and shareholder support for corporate strategy of investment in core assets and growth through diversification of income streams• Identified target international growth markets following market assessment and prioritised pipeline of concession opportunities• Created breakout digital business MAGO as a vehicle to build direct relationships with airport customers, transform digital capability and stretch £90 million online car park business into new products and services.

Manchester, Gb

MAG's first MD of Stansted, responsible for leading operational and financial delivery of this £1.5 billion acquisition and turning around 6 years of declining passenger numbers and profitability. Key priorities included transformational programmes in relation to commercial revenues, operational processes, people and infrastructure, engaging internal and external stakeholders in a complex stakeholder environment and delivering the successful separation from BAA and integration into MAG.• Delivered EBITDA growth from £87.5m to £135m in three years, developed a 5-year airport strategy to achieve shareholder goals of sustainable and profitable growth• Delivered £50m growth in revenues and platform for further growth and service enhancement through extensive redevelopment of terminal and car park facilities and recognized as 2015 London Airport of the Year• Reduced cost base by over 20% through cost transformation and operational efficiency programme to create foundations for long-term sustainable growth• Agreed new partnership agreement with unions and recognised with the award for Excellence in Change Management at the HR Excellence awards in 2014.• Rebuilt relationships at all levels internally and externally, in particular through a new Community Relations strategy and Sustainable Development Plan and opened direct communication channels into government• Delivered the transition of Stansted into MAG by building new management team, securing IT separation from BAA and financial deregulation from the industry regulator.

Manchester, Gb

In preparation for new investment into MAG, responsible for the development of operational strategies across all MAG airports, maintaining strategic key account relationships, directing key change programmes, ensuring delivery of £80m annual capital programme, and enhancing relationships with regional, national and regulatory stakeholders. • Developed operational strategy and improvement programme for each airport focused on operational excellence to deliver consistent customer service levels alongside regulatory compliance and operational efficiency • Handled complex stakeholder management including regulatory bodies, policy setting government departments and politicians, airlines, local consultative committee, industry bodies and local business and community groups• Led operational analysis and solutions on MAG’s M&A activity and investor presentations.

Manchester, Gb

Executive Committee member responsible for developing strategies and plans to grow MAG’s flagship airport, the third largest in the UK, delivering EBIT of £71 million and 10-year capital programme of £500 million.• Established wide-ranging growth strategy which delivered 8% improvement in passenger numbers, 10% improvement in revenue and 14% improvement in EBITDA in 2011/12 over prior year• Developed and oversaw the implementation of key change programmes aimed at improving safety and security, customer service and operational efficiency• Awarded Three Big Tick awards by Business in the Community, Eco award by Airports Council International and ISO14001 standard for environmental management systems.

Manchester, Gb

Responsible for developing and delivering strategies to maximise commercial income for the airport, initially for retail and catering and subsequently aviation route development, car parking, property, web and digital channels and commercial marketing in addition (£225 million annual income). Key elements included relationship management at CEO level, contract negotiations, leading major infrastructure developments, and people management and development.• Developed and implemented the overarching commercial strategy for non-aeronautical revenue development challenging and reimagining existing business models• Led the £80 million redevelopment of security and departure lounges in Terminals 1 and 2, securing retail yield growth of over 40% in 5 years and winning a Gold Award from the British Council of Shopping Centres, the first airport ever • Negotiated all major retail and catering contracts including industry leading 10-year Duty Free contract worth £900 million in sales • Developed the car park strategy to transform the business in terms of product, service and distribution channels, introducing new products and sub-brands and laying the foundations for long-term growth. ultimately doubling the size of this £35 million business segment within 5 years• Strengthened key airline relationships to secure passenger growth on significant routes including introduction of Emirates A380 to Manchester• Developed property strategy to secure airline lounge commitments and underpin route development with key airlines

Manchester, Gb

Public-Private sector body promoting the public image of Manchester as a tourism destination and a location to invest.• Chair of Audit and Remuneration Committee and Visit Manchester, the leisure and tourism sub-group focused on the hotel and visitor attraction sectors.

London, London, Gb

Flagship store and multisite management roles

London, London, Gb

Following IRA bomb in Manchester, part of the management team involved in the initial disaster recovery and the building, opening and operation of a new store in a temporary location.

London, London, Gb

Led the reorganisation of M&S structures and processes in the largest of its 4 divisions (105 stores).

London, London, Gb

Commercial and Business Development roles in Paris, Japan, Hong Kong and the South East Aida franchise business.