Andrew Harrison

Andrew Harrison Email and Phone Number

Managing Director UK Travel at WHSmith @ WHSmith
Greenbridge Road, Swindon, Wiltshire SN3 3LD, GB
Andrew Harrison's Location
Hale, England, United Kingdom, United Kingdom
Andrew Harrison's Contact Details

Andrew Harrison personal email

n/a
About Andrew Harrison

Versatile, creative and resilient multilingual business leader with main board experience of digital transformation, corporate strategy development and delivery against complex commercial, operational and regulatory requirements in a £7 billion EV infrastructure and services company. Led two of the UK’s top four airports; well versed in delivering shareholder value while balancing the needs of customers and multiple stakeholders up to government level. Strong M&A experience having built commercial partnerships and led significant bid and integration activities. Successfully drove corporate business model transformation and culture change; established £140m EBITDA e-commerce business to create new and diversified value streams. Non-executive experience in fields of CSR, inward investment and tourism and sports stadium management.

Andrew Harrison's Current Company Details
WHSmith

Whsmith

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Managing Director UK Travel at WHSmith
Greenbridge Road, Swindon, Wiltshire SN3 3LD, GB
Employees:
10
Company phone:
0333 600 5000
Company email:
customer.relations@whsmith.co.uk
Andrew Harrison Work Experience Details
  • Whsmith
    Managing Director
    Whsmith May 2021 - Present
    London, London, Gb
  • The John Smith'S Stadium
    Chairman
    The John Smith'S Stadium Feb 2015 - May 2021
    Huddersfield, West Yorkshire, Gb
    KSDL known as the John Smiths Stadium, is jointly owned by Huddersfield Town FC, Huddersfield Giants RL club and Kirklees Council operating professional sports events, concerts and conferences year-round with significant overlap between the playing seasons of both professional clubs.
  • Mag (Airports Group)
    Ceo Airport Services
    Mag (Airports Group) 2017 - Sep 2020
    Manchester, Gb
    Responsible for developing growth opportunities to provide commercial resilience to existing revenues and build new diversified revenue streams. Portfolio includes e-commerce, Hospitality business operating 20 airport lounges and bars, USA subsidiary commercial services business and MAG’s corporate development/M&A function.• Created a £140m consumer focused airport e-commerce business growing e-commerce contribution by £50m in 3 years • Built a unique digital team with new agile culture and ways of working and then successfully re-established it as a core part of infrastructure business • Built Revenue Management System using AI and Machine Learning through in-house team• Developed new revenue streams by providing commercial and digital services to international airports through e-commerce platform• Secured MAG’s first acquisitions of complementary digital business delivering 8x EBITDA growth in two years• Led MAG’s first international airport concession bids including a highly technical bid in Japanese for a major airport in Japan with local partners• Oversaw the development of MAG’s start-up commercial services business in the USA to its first year of profitability.
  • Mag (Airports Group)
    Chief Strategy Officer, Mag
    Mag (Airports Group) 2016 - 2017
    Manchester, Gb
    Responsible for development of corporate strategy, with particular focus on growing the footprint internationally and identifying new revenue streams through operating model diversification. • Completed strategy refresh securing board and shareholder support for corporate strategy of investment in core assets and growth through diversification of income streams• Identified target international growth markets following market assessment and prioritised pipeline of concession opportunities• Created breakout digital business MAGO as a vehicle to build direct relationships with airport customers, transform digital capability and stretch £90 million online car park business into new products and services.
  • Mag (Airports Group)
    Managing Director, London Stansted Airport
    Mag (Airports Group) 2013 - 2016
    Manchester, Gb
    MAG's first MD of Stansted, responsible for leading operational and financial delivery of this £1.5 billion acquisition and turning around 6 years of declining passenger numbers and profitability. Key priorities included transformational programmes in relation to commercial revenues, operational processes, people and infrastructure, engaging internal and external stakeholders in a complex stakeholder environment and delivering the successful separation from BAA and integration into MAG.• Delivered EBITDA growth from £87.5m to £135m in three years, developed a 5-year airport strategy to achieve shareholder goals of sustainable and profitable growth• Delivered £50m growth in revenues and platform for further growth and service enhancement through extensive redevelopment of terminal and car park facilities and recognized as 2015 London Airport of the Year• Reduced cost base by over 20% through cost transformation and operational efficiency programme to create foundations for long-term sustainable growth• Agreed new partnership agreement with unions and recognised with the award for Excellence in Change Management at the HR Excellence awards in 2014.• Rebuilt relationships at all levels internally and externally, in particular through a new Community Relations strategy and Sustainable Development Plan and opened direct communication channels into government• Delivered the transition of Stansted into MAG by building new management team, securing IT separation from BAA and financial deregulation from the industry regulator.
  • Mag (Airports Group)
    Chief Operating Officer, Mag & Md, Manchester Airport
    Mag (Airports Group) 2012 - 2013
    Manchester, Gb
    In preparation for new investment into MAG, responsible for the development of operational strategies across all MAG airports, maintaining strategic key account relationships, directing key change programmes, ensuring delivery of £80m annual capital programme, and enhancing relationships with regional, national and regulatory stakeholders. • Developed operational strategy and improvement programme for each airport focused on operational excellence to deliver consistent customer service levels alongside regulatory compliance and operational efficiency • Handled complex stakeholder management including regulatory bodies, policy setting government departments and politicians, airlines, local consultative committee, industry bodies and local business and community groups• Led operational analysis and solutions on MAG’s M&A activity and investor presentations.
  • Mag (Airports Group)
    Managing Director, Manchester Airport
    Mag (Airports Group) 2010 - 2012
    Manchester, Gb
    Executive Committee member responsible for developing strategies and plans to grow MAG’s flagship airport, the third largest in the UK, delivering EBIT of £71 million and 10-year capital programme of £500 million.• Established wide-ranging growth strategy which delivered 8% improvement in passenger numbers, 10% improvement in revenue and 14% improvement in EBITDA in 2011/12 over prior year• Developed and oversaw the implementation of key change programmes aimed at improving safety and security, customer service and operational efficiency• Awarded Three Big Tick awards by Business in the Community, Eco award by Airports Council International and ISO14001 standard for environmental management systems.
  • Mag (Airports Group)
    Commercial Director
    Mag (Airports Group) 2005 - 2012
    Manchester, Gb
    Responsible for developing and delivering strategies to maximise commercial income for the airport, initially for retail and catering and subsequently aviation route development, car parking, property, web and digital channels and commercial marketing in addition (£225 million annual income). Key elements included relationship management at CEO level, contract negotiations, leading major infrastructure developments, and people management and development.• Developed and implemented the overarching commercial strategy for non-aeronautical revenue development challenging and reimagining existing business models• Led the £80 million redevelopment of security and departure lounges in Terminals 1 and 2, securing retail yield growth of over 40% in 5 years and winning a Gold Award from the British Council of Shopping Centres, the first airport ever • Negotiated all major retail and catering contracts including industry leading 10-year Duty Free contract worth £900 million in sales • Developed the car park strategy to transform the business in terms of product, service and distribution channels, introducing new products and sub-brands and laying the foundations for long-term growth. ultimately doubling the size of this £35 million business segment within 5 years• Strengthened key airline relationships to secure passenger growth on significant routes including introduction of Emirates A380 to Manchester• Developed property strategy to secure airline lounge commitments and underpin route development with key airlines
  • Marketing Manchester
    Ned
    Marketing Manchester Feb 2009 - Jan 2013
    Manchester, Gb
    Public-Private sector body promoting the public image of Manchester as a tourism destination and a location to invest.• Chair of Audit and Remuneration Committee and Visit Manchester, the leisure and tourism sub-group focused on the hotel and visitor attraction sectors.
  • Marks And Spencer
    Store And Regional Manager Roles
    Marks And Spencer May 1995 - Apr 2005
    London, London, Gb
    Flagship store and multisite management roles
  • Marks And Spencer
    Management Training And Commercial Management
    Marks And Spencer May 1995 - Apr 2005
    London, London, Gb
    Following IRA bomb in Manchester, part of the management team involved in the initial disaster recovery and the building, opening and operation of a new store in a temporary location.
  • Marks And Spencer
    Divisional Head Of Change
    Marks And Spencer May 1995 - Apr 2005
    London, London, Gb
    Led the reorganisation of M&S structures and processes in the largest of its 4 divisions (105 stores).
  • Marks And Spencer
    International
    Marks And Spencer May 1995 - Apr 2005
    London, London, Gb
    Commercial and Business Development roles in Paris, Japan, Hong Kong and the South East Aida franchise business.

Andrew Harrison Education Details

  • The University Of Sheffield
    The University Of Sheffield
    Japanese Studies

Frequently Asked Questions about Andrew Harrison

What company does Andrew Harrison work for?

Andrew Harrison works for Whsmith

What is Andrew Harrison's role at the current company?

Andrew Harrison's current role is Managing Director UK Travel at WHSmith.

What is Andrew Harrison's email address?

Andrew Harrison's email address is ad****@****l.co.uk

What schools did Andrew Harrison attend?

Andrew Harrison attended The University Of Sheffield.

Who are Andrew Harrison's colleagues?

Andrew Harrison's colleagues are Deborah Proud (She/her), Sam Stewart, Boocker Peter, Dulce Pestana, Chloe Smith, Megan Thompson, Mike De Souza.

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