Andrew Havens, Mba Email & Phone Number

Jacksonville, Al, Us

Jacksonville, Al, Us

United States

• Designed, implemented, and maintained KPI dashboards and quality improvement/defect tracking applications, enhancing productivity and efficiency in tracking product flow.• Developed and managed SOPs for all departments, streamlining workflow processes.• Led ERP implementation and customized modifications, ensuring effective operations and comprehensive training for end users.• Enhanced customer service and loyalty by developing methods for order transparency and improving… Show more • Designed, implemented, and maintained KPI dashboards and quality improvement/defect tracking applications, enhancing productivity and efficiency in tracking product flow.• Developed and managed SOPs for all departments, streamlining workflow processes.• Led ERP implementation and customized modifications, ensuring effective operations and comprehensive training for end users.• Enhanced customer service and loyalty by developing methods for order transparency and improving customer-facing processes.• Improved production quality by collaborating closely with the Continuous Improvement, Engineering, and Operations departments.• Managed Azure for cloud-based infrastructure, resources, and security, ensuring a robust and scalable IT environment. Show less

Eastaboga-Oxford, Alabama

• Managed the ERP system for a high-volume wood products manufacturer across all US locations, ensuring seamless operations and system integrity.• Served as a project lead in requirements analysis, process design, and implementations, effectively integrating ancillary applications and enhancing system functionality and compliance.• Planned, implemented, and maintained an EDI ordering and mapping system, improving vendor communication and order processing efficiency.• Developed and… Show more • Managed the ERP system for a high-volume wood products manufacturer across all US locations, ensuring seamless operations and system integrity.• Served as a project lead in requirements analysis, process design, and implementations, effectively integrating ancillary applications and enhancing system functionality and compliance.• Planned, implemented, and maintained an EDI ordering and mapping system, improving vendor communication and order processing efficiency.• Developed and implemented continuous improvement activities, driving value, and introduced and enforced new policies to control lean manufacturing practices, optimizing the use of proprietary ERP software systems and improving overall productivity.• Acted as Kronospan's business system expert, leading the supported business area, alerting managers of process and data integrity issues, and providing solutions to improve business operations. Show less

Anniston, Alabama, United States

• Successfully made all executive decisions for the company's POS, Internet, and technology aspects, ensuring alignment with company vision and productivity goals.• Managed the daily operations of a high-volume retail department store's corporate, store locations, and online e-commerce environments, including Brick and Mortar POS and Magento Internet stores.• Planned, implemented, and maintained an EDI ordering and mapping system.• Initiated, planned, and maintained the rollout of a… Show more • Successfully made all executive decisions for the company's POS, Internet, and technology aspects, ensuring alignment with company vision and productivity goals.• Managed the daily operations of a high-volume retail department store's corporate, store locations, and online e-commerce environments, including Brick and Mortar POS and Magento Internet stores.• Planned, implemented, and maintained an EDI ordering and mapping system.• Initiated, planned, and maintained the rollout of a Fiber network for brick-and-mortar stores and the main office, ensuring consistency and reliability of the operational network. Show less

Jacksonville, Al

• Managed a high-volume workload in a deadline-driven environment, consistently exceeding performance benchmarks in speed, accuracy, volume, and customer satisfaction.• Achieved over 25% annual sales increase consistently throughout the years of operation.• Developed a small business from a home office to multiple locations in multiple cities.• Officially commended by the local Chamber of Commerce for excellence in small business.• Consistently received awards and recognition… Show more • Managed a high-volume workload in a deadline-driven environment, consistently exceeding performance benchmarks in speed, accuracy, volume, and customer satisfaction.• Achieved over 25% annual sales increase consistently throughout the years of operation.• Developed a small business from a home office to multiple locations in multiple cities.• Officially commended by the local Chamber of Commerce for excellence in small business.• Consistently received awards and recognition for excellence in customer service, sales, and business achievement. Show less

Providence, Rhode Island, United States

• Delivered comprehensive on-site IT support as the sole IT operations specialist for multinational organizations and government agencies, ensuring high standards of service and reliability.• Successfully managed networking, VPN, and VOIP phone systems, ensuring seamless continuity of operations and minimizing downtime.• Streamlined the efficiency of server and network systems, significantly enhancing operational support and reliability across the organization.

Atlanta, Georgia, United States

Tuscaloosa, Alabama, United States

Tuscaloosa, Alabama, United States

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, Economics

Activities and Societies: Minor in Political Science